Bio
Barbara Glanz, one of fewer than 200 female Certified Speaking Professionals worldwide, works with organizations that want to improve morale, retention, and service and with people who want to rediscover the joy in their work and in their lives.
Using her Master’s degree in Adult Learning, she is
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Barbara Glanz, one of fewer than 200 female Certified Speaking Professionals worldwide, works with organizations that want to improve morale, retention, and service and with people who want to rediscover the joy in their work and in their lives.
Using her Master’s degree in Adult Learning, she is the first speaker on record to have spoken on all 7 continents and in all 50 states to organizations as diverse as Nordstrom, Honda, KFC, the Chicago Mercantile Exchange, Southwest Airlines, Bank of America, Kaiser Permanente, Hallmark, the US Dept. of Energy, Shangri-La Hotels, Merry Maids, Disney, Verizon, and the Singapore Security Police!
Known as the business speaker who speaks to your heart as well as to your head, she lives and breathes her personal motto, “Spreading Contagious Enthusiasm.™”
She is the author of eleven books, including The Simple Truths of Service As Inspired by Johnny the Bagger (co-authored with Ken Blanchard); The Simple Truths of Appreciation; What Can I Do? Ideas to Help Those Who Have Experienced Loss; Balancing Acts; CARE Packages for the Workplace; CARE Packages for the Home; and CARE Packages for your Customers.
Barbara has been voted “best keynote presenter you have heard or used” by Meeting & Conventions Magazine, July 2010 and selected as a “Legend of the Speaking Profession” by the Veteran Speakers, August 2010.
She lives on the beach in Sarasota, Florida, and adores her four grandchildren, Gavin, Kinsey, Owen and Simon.
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Speaker Programs
- Exhausted, Confused and Ticked Off — Hope for a New Beginning When Change Has Done You In
- Handle with CARE – Motivating and Retaining Employees
- Spreading Contagious Enthusiasm™ – Creating Workplaces of Passion, Purpose and Productivity
- Building Customer Loyalty – How YOU Can Help Keep Customers Returning!
- Balancing Acts: Guilt-free, Creative Ideas to Blend Your Work and Your Life
- Feeling Your Way Through Change – Understanding and Managing Transitions in Life and Work
- Apathy Busters – Communication Ideas that Get the Point Across!
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Barbara Glanz
