Carol Kinsey Goman
Thriving on Change

Dr. Carol Kinsey Goman, president of Kinsey Consulting Services, specializes in energizing individuals and organizations to thrive in an environment of constant change. Carol is an international lecturer who presents keynote addresses and seminars for corporations, management conferences and major trade associations. Clients include 95 organizations in 21 countries -- corporate giants such as Consolidated Edison, Royal Bank of Canada and PepsiCo; major non-profit organizations such as the American Institute of Banking, the Healthcare Forum and the American Society of Training and Development; high-tech firms such as Hewlett-Packard and Texas Instruments; membership organizations such as The Young Presidents' Organization and The Conference Board; government agencies such as the Office of the Comptroller of the Currency, U.S. Army Tank-automotive and Armaments Command, and the Library of Congress; and international firms such as Petroleos de Venezuela, Dairy Farm in Hong Kong, SCA Hygiene in Germany,and Wartsilla Diesel in Finland.

As a change-management specialist, Carol assists leaders to improve productivity and meet business goals in what has become a fundamentally unstable environment. Her expertise lies in knowing how to energize a work force by dispelling anxiety, making uncertainty comprehensible, and helping employees find the creative potential inherent in the constantly changing circumstances that have become the status quo. As an executive coach, she helps leaders become more effective at communicating change.

Carol has published over 200 articles in the fields of organizational change, leadership, innovation, communication, the new employer-employee "compact", the multi-generational work force, collaboration, employee engagement, and body language in the workplace. She has been cited as an authority in media such as Industry Week, Investors Business Daily, CN's Business Unusual, ZDTV's Silicon Spin, and the NBC Nightly News.

Carol has authored ten business books, including "This Isn't the Company I Joined: How to Lead in a Business turned Upside Down," "The Human Side of High-Tech," and "Ghost Story," a business fable about the power of collaboration. Her newest book is "The Nonverbal Advantage: Secrets and Science of Body Language at Work."

Carol has served as adjunct faculty at John F. Kennedy University in the International MBA program, at the University of California in the Executive Education Department, and for the Chamber of Commerce of the United States at their Institutes for Organization Management. Prior to founding Kinsey Consulting Services, she was a therapist with a private practice specializing in short-term therapy for behavioral change.