Chuck Reaves

Value-Added Selling
The Price objection is the most common and most frequent objection salespeople hear; yet it is rarely, if ever, valid. There is a process that companies use to overcome – or even eliminate – the price objection. Using a thorough needs analysis, Chuck determines which of the many factors is creating price pressure for the client’s salespeople and then develops and delivers a presentation to address those factors. As a result, his clients are able to manage the price objection, most are able to raise their average selling prices and some even learn how to eliminate the price objection and actually close sales without mentioning their price.

C.H.A.N.G.E.
There is actually a process for understanding how to respond to change. It begins by understanding ho we tend to view change and ends with a roadmap for capitalizing on it. This program also gives people the courage and knowledge to determine how they can confidently instigate and implement change.

Customer Servicing
Too often customer service is a department deep in the organization that primarily deals with customer complaints. However, the professionals in customer service are in the ideal position to actually encourage their customer to buy more and to buy more often.

There are six different types of customers, not two (satisfied and dissatisfied). In this program Chuck teaches how to identify and manage each type and convert them into Endorsers who refer other customers to buy from the client

Chief Sales Officer
This emerging position in the C-Suite is changing the way we view sales leadership. This program is popular with CEO groups, business owners professional associations. The needs analysis will determine which specific areas of sales leadership will be addressed. Numerous White Papers are available for the client