Hal Becker is a nationally known expert on Sales, Customer Service, and Negotiating. He is a dynamic and entertaining speaker who makes more than 140 presentations a year to organizations that include IBM, Disney, New York Life, Blue Cross, AT&T, Pearle Vision, Cintas and hundreds of other companies and associations.
At the age of 22 he became the #1 salesperson among a national sales force of 11,000 for the Xerox Corp. Six years later in 1983, it was the same passion and energy that helped him survive terminal cancer only months after launching Direct Opinions, one of the first customer service telemarketing firms which now conducts over 2 million calls per year with offices throughout the U.S. and Canada.
In 1990, Hal sold Direct Opinions to devote time for presenting lectures and to promote his national bestseller, Can I Have 5 Minutes of Your Time? which is now in its 15th printing and is used by many corporations as their “Sales Bible.” He has also authored another runaway best seller Lip Service, one of the nations foremost books on customer service. His most recent book, Get What You Want, is a fun, upbeat and fresh approach to negotiating.
Hal has been featured in publications including The Wall Street Journal, Inc. Magazine, Success, Nation’s Business and hundreds of newspapers and Radio/TV stations around the world, and is currently syndicated in over 45 newspapers and magazines.
Hal has received the Toastmasters International Communication and Leadership Award. He is one of only eight people in the world to be given this honor.
Inc. Magazine has voted Hal as one of the nation’s top speakers in the areas of Sales and Customer Service. He is also a CSP, or Certified Speaking Professional, which is the highest earned designation presented by the National Speakers Association.
In 1984, Hal founded The Cancer Hotline of Cleveland, a nonprofit organization that provides support and assists cancer patients and their families. He donates proceeds of his books to this cause.
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Hal Becker: Best-Selling Author, Sales & Customer Service Expert
