Michael C. Brown
Accomplished Sales and Management Trainer

• Customer Service
• Management
• Negotiation
• Recruitment & Retention
• Success Strategies

Heart @ Work: Eight Principles for Success in Life
This motivational session is designed to help managers, supervisors and employees create a rewarding personal and business environment utilizing “8 Principles for Success in Life”. This talk uses inspirational stories, anecdotes and exercises that build self-esteem, help create positive attitudes and provides the setting for humor to be found in the home and in the workplace.

Building a Championship Team: Working Better Together
This workshop uses a survival exercise along with team-building activities to focus the participants on the power that teams can have on achieving company, departmental, and individual goals. Participants sequence a series of items or steps, individually and then as a group. By comparing their individual and team scores with "expert" sequencing, individuals deepen their understanding of key strategies for addressing business challenges.

Gold of The Desert Kings
In "Gold of the Desert Kings," teams race each other across the desert, battling the elements in their attempt to reach the mountains and mine for gold. Equipped with a fixed budget and limited resources each team must balance the challenge of the desert with the mission to return and cash in their gold. The power of this simulation emerges when the participants see that when faced with the pressure of competition and limited time, teams make hasty decisions they later regret.

The Power of Positive Closing Techniques: The Art of Getting to Yes!
Each of us is involved in helping people to make decisions! Whether as a sales person, a parent, or a leader, our effectiveness lies in our ability to help people to get to yes! This dynamic and fast-paced program challenges the participants in the creation of new paradigms on creating an environment of trust and helping to see their clients as partners. It is more than just a sale, it's creating win/win situations.

The Search for the Lost Dutchman’s Gold Mine
"The Search for the Lost Dutchman's Gold Mine" is a fast-paced simulation engaging teams in a journey to mine gold in the American Southwest. It's a great way for teams to experience issues of communication, resource management, and team dynamics common to the workplace. During debriefing, team behaviors are linked to opportunities to improve collaboration, leadership, and teamwork and communications crucial to optimizing results.

The Seven Habits of Highly Effective People
This highly interactive program is based upon Dr. Stephen Covey's "The Seven Habits of Highly Effective People. " The objective of this session is for the participants to learn the Seven Habits through cognitive learning and application exercises. The Seven Habits are based upon a single premise: effective change starts from the inside-out.

The ABCs of Achievement
Most people are so busy trying to be successful that they are not able to achieve the degree of satisfaction and recognition that they deserve. At critical times they falter and have a tendency to have to start all over again. In this dynamic and fast-paced program, participants will have an opportunity to start a process to achieve results that far exceed their expectations. It is as easy as ABC.