Michael Hoffman

Michael Hoffman

Igniting Performance in the Tornado of Business
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Program Descriptions

Coaching Within the Tornado!
In the craziness of the tornado of business I have met very few people who really desire to fail! Most people WANT to be part of a place where they feel they have a stake, are making a contribution and are being developed to be successful. The #1 skill any person of influence can bring to an organization is developing people. It’s the first job of any manager.

In this highly interactive presentation Michael takes any leadership office no matter the tenure and ignites those skills that have true impact on the success of any organization: coaching. With tactical conversations, the language of your engagement positions your authority. Learn how to get the most of any interaction. This program will have your audience Engaging people at such a deep level that it demands immediate action.

Some of the skills ignited in this program are:

  • Communication that ignites an engaged culture
  • Creating/perfecting Leadership skill-sets & conversations
  • The secret to building involvement for commitment
  • Getting the most done in any coaching situation
  • The secrets to nailing both the Personal AND any Practical needs
  • When you need more than a team
  • Creating loyalty through conversations
  • Develop the #1 skill that creates sought after coaches
  • Have your interactions have more impact and more influence

    Being #1…On Purpose!
    Igniting a Culture of Success and Mastering the Tornado! Everyone of your job descriptions can be summed up in a word…Tornadic! From the constant change, customers that stretch your love for humanity and the people that you work with – that have retired emotionally but their bodies keep coming in to work everyday. The tornado impacts your attitudes and the quality of your communication when it’s most critical. When the tornado rises that’s when you need to be a Master of the situation. Learning how the tornado of business and life impacts our communication and the skill sets necessary to be an agent of influence can be a game changer in equipping and igniting your people to be the catalysts of progress.

    This interactive and very fun session is designed to:
  • Become #1…On Purpose!
  • Identify the challenges we face in today’s tough economic climate
  • Put things in perspective
  • Ignite an attitude of ownership
  • Equip the communication skill sets necessary to be true catalysts of progress
  • Influence and ignite others
  • Discover the power of paralanguage and non-verbal impact
  • Build greater connections and stronger relationships
  • Create a culture where you are a part of change and not the victim change

    S.O.U.L.: Service On Unbelievable Levels!
    No matter what the economy does, no matter the volatility of the market, the companies that enjoy LOYALTY from it’s customers are separated by their ability to provide an experience that out shines any other competitor.

    The heart of any business is and will always be PEOPLE. What can we do and what can we say to create that experience where our customers say: “I love those guys!”

    Michael inspires the hearts and minds of your organization to rise to unbelievable levels of customer experience and ignite the desire to be a part of the continuing creation of “how we do it here”.

    This highly interactive program of joy will:
  • Connect the head with the heart to create the SOUL of any true service culture
  • Ignite the spirit that creates real ownership of any situation
  • Equip game changing communication skills that build loyalty
  • Practice specific tools to handle the most challenging people
  • Experience practical tools that build trust and avoid conflict

    Sales Secrets of the 1%ers!
    So, you’re in sales… A profession where the gatekeepers are though, everyone sees you as a wolf in sheep’s clothing and rejection is involved in the majority of your day! Can I get a whoo hoo?!

    Every sales audience needs that refreshing and rejuvenating presentation that brings them back to the secrets. The secrets of what the best of the best do that put them at the top 1% of their field.

    Michael takes your sales audience and rejuvenates the passion and the skill sets that create more sales, more joy and more success in a tough profession and tough economic time…to be a 1%er! This is the perfect program for any sales or success driven audience.

    In this session you’ll discover:
  • What separates a 1%er from everyone else
  • The #1 skill every salesperson will spend a lifetime mastering: Building Value
  • How to program yourself for excellence
  • How to unlock the secrets of Non-verbal communication
  • Systems on how to gather the right information to set your presentations up for unprecedented success
  • Why Book Michael Hoffman?

  • Michael provides tools and processes that create a better culture internally, enhancing skill-sets, and providing individuals the knowledge to be a person of influence.

  • Michael delivers his high-content presentations on sales and customer service in a dynamic and engaging way.

  • Videos

    Biography Read more

    Michael Hoffman is President of Igniting Performance, a Dallas based company that specializes in the skills of sales, customer loyalty and leader-ship. Over the last 20 years, Michael has delivered professional speaking engagements and customized training to organizations across this country and abroad.

    With a highly interactive style, Michael's unique delivery cements his ex-pertise in the minds of his attendees to ignite the tactics and techniques necessary to approach their jobs "on purpose" with an attitude of owner-ship and professionalism. Michael uses his rich background to drive home his message that business is and will always be about "people". "How we approach our customers both internal and external will set us apart from all our competition."

    Effective training combines the right informational tools with the right amount of motivation. Motivation alone is fleeting, but the right tools with-out motivation are lifeless... He provides both - therefore, getting results that matter. His highly contagious passion for business has earned him the loyalty of many repeat customers such as Bank of Montreal, Aflac, ALLTEL, Knight Ridder, KRLD Radio, Erricson, SYSCO Foods, Dryers Grand Ice Cream, VHA, Novation, Comcast, California Press Association, and many, many more.

    As a proud father of four young adults in college, yes I said, four in college, Michael is committed to igniting performance in your business (or any other excuse to keep the bills paid.) He, his wife of 30 years, and the revolving residence of his college children and their tuitions reside in Carrollton, Texas.

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    Call Us 1-800-345-5607


    "Michael Hoffman is a rarity in the world of public speaking. This year we hired Michael to present during our PrideStaff Annual Conference (PAC). What Michael delivered, we could have been more impressed with. Michael has deep knowledge, natural humor and a charismatic personality and teaching style that our crowd at PrideStaff can attest to. Rather than simply relaying the information, Michael's magnetic, high-energy personality piqued interest and cultivated curiosity. Michael spent time with several of our offices prior to speaking at PAC to gain a better understand of our organization, who we are and what we do. He is extremely invested and passionate about igniting the performance in others and his strategies have proven instrumental in training our team to "master any hurricane". I recommend Michael Hoffman to anyone looking for a knowledgeable, entertaining, not to mention, hilarious presenter." 

    "Michael Hoffman is incredible! I enjoyed his energy, excitement, and love of the process. Very inspirational –THE BEST!”
    –-Knight Ridder

    “Exactly what we had hoped for – high energy, interactive and most of all, informative! Kudos are still pouring in from the attendees. Your commitment to learn about our industry, customers, and objectives had a huge impact on the success of the event.” 

    “Presenters like you, with real world experience and enthusiasm, add a level of credibility which our employees truly appreciate. We are experiencing - first hand - positive exchange of ideas on how to leverage customer satisfaction amongst our 500+ people.”
    –-IBM Dallas Customer Service Center

    "Michael does a fantastic job of listening to the organization and tailoring his message to the audience. He brings energy to the room while still talking to the nuts and bolts about the overall objective of the meeting. Everyone enjoyed listening to him speak and was energized after the meeting. Nothing but positive feedback from the group."