Robert Stephens

Robert Stephens

Founder of The Geek Squad
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Program Descriptions

"The Geek Squad Story"
What do you get when you take $200, a crazy idea, and love for all things technical?  Learn how Robert Stephens took the boring world of computer support and made it famous.  Starring 1 Chief Inspector, 25,000 Double Agents and Geekmobiles, The Rolling Stones, The CIA, The Oscar Mayer Weinermobile and over 50,000,000 messed up computers.  Don't miss it.

"Marketing is a tax you pay for being unremarkable"
The best thing ever to happen to Geek Squad founder Robert Stephens is that he had no money when he started his business. He'll try to convince you that when you lack resources, constraints are the very catalyst that makes you far more creative than your competition.

"Conversational Commerce: The newest trend in business"
Why did Facebook pay over $20 Billion for mobile-only text chatting app WhatsApp? How is it that consumers in Asia do most of their banking, food ordering, and taxi hailing in a single app? Why are some predicting that soon we will text businesses instead of calling them? Learn the single trend behind all of these events - and why you should be paying attention.

"Bigger Than Social Networking: The On-Demand Economy"
Before Uber, there was another service that let you push a button, and summon a person to your home or office for service:  The Geek Squad

Robert Stephens, Founder of The Geek Squad (1994), and former CTO of Best Buy will discuss his bet on the biggest trend of the coming decade: The Sharing Economy, also known as Collaborative Consumption. He'll argue that Groupon, AirBnB, OpenTable, ZipCar, Uber, and many others are all the same type of company and how it will disrupt every business and create new opportunities.

"Emerging trends 2016"
This next decade will witness change 100 times greater than anything we have seen thus far, mainly due to mobile computing and wireless sensors. Every company is in the service business now. Operations are not enough: companies must design experiences if they are going to stand out. Technology and software will be key to building those services. Every company needs a unique brand and culture, especially if it is going to innovate.


Biography Read more

A native of Chicago, Robert left a scholarship at the Art Institute of Chicago in 1990 to pursue a degree in computer science at the University of Minnesota. While attending the University, he landed a job fixing computers for the Human Factors Research Laboratory. Over a three year period, he rose to become head engineer of the lab while earning scholarships from the U.S. Navy and the FAA building flight and driving simulators. It was also during this time he started a computer consulting business.

In April 1994, after three years at the University of Minnesota, he formed The Geek Squad with $200. In 2002, The Geek Squad acquired Best Buy and opened Geek Squad precincts in all Best Buy properties worldwide. With over 24,000 Agents, The Geek Squad is now the world's largest technology support company offering online, in-store, and in-home support. Robert served as Chief Technology Officer for Best Buy until 2012 when he relocated to San Francisco with his family to pursue his next startup.

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"We greatly appreciated your participation in our event last week – we have received numerous positive comments and feedback about your remarks in both sessions.  We are doing formal follow-up surveys with attendees now however I have no doubt the results will show you were a star of the program!"
--Cruise Lines International Association

“Lively and enlightening insights from a 21st Century pioneer. I wouldn’t pass up a chance to hear Robert Stephens, ever.”
--Learning Resources Network

"It was a pleasure working with you!  The crowd really enjoyed your presentation and initial survey results have you rating a 4.7 out of 5 with our members, which is high praise from them."
--Vistage International, Inc.