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Fueling the “Me” in Team: An Integrated Approach to Team Performance
Consider today’s work environment – the pressure to perform, to collaborate, to achieve, to innovate, to take risks, to anticipate and stay ahead of the trends . . . it’s exhausting! Amid these challenges and demands, many of us slip into the trap of surviving instead of thriving. And though it’s frequently said that “there’s no ‘I’ in team,” current engagement studies reveal however that “there is a ‘ME’ in team” – a “ME” that is critical to overall team effectiveness. In this session Theresa emphasizes how taking care of self (life balance, health, and happiness) maximizes long-term team performance. Utilizing six fueling strategies, Theresa stresses the importance of self as the critical building block in the formation of effective teams.
Vision Casting and Action Planning for Fueling the “Me” in Team
As either a follow-up or a stand-alone, this session provides a practical approach that provides a win-win for you and your team. Discover how to reignite your passion and purpose; explore how defining your professional and personal vision is essential to creating a concrete action plan; learn how to leverage your overall sense of life balance, health, and happiness; develop action steps that will support your vision; and capitalize on a support and accountability system that tracks and measures successes and raises awareness to challenges.
“Fit” for Change: The Power of Adaptability
The only constant in our world is CHANGE. One could even go so far as to say that a new measure of “fitness” is how well we adapt to and perform amidst constant change. Unfortunately, we duck, we resist, we protest, hoping that things will pass over, rather than seizing the opportunities that change brings. In this session, participants will learn to recognize when they are creating boxes that limit them. They will also discover the power within to transform change from something that happens to them into a force to be used positively to influence their own personal and professional destiny. Participants will be able to identify from four levels how fit they are for change and create an action plan that provides practical strategies to improve their fitness level as well as to model fitness for those they lead and influence.
Clarifying Values and Vision
Understanding why you say what you say and why you do what you do are key in understanding your management and leadership styles. Values and vision align with what is important in action and behavior. The vision is the "what,” and the values are the "how.” The vision statement shows where you want to go and what you will be like when you get there. When you know what your values are and why you hold them, it becomes easier to speak honestly and to reveal to others information that is important. This session examines self and how values and vision are modeled. Participants will also have an opportunity to identify how to live out their values, skills, and interests on the job in order to increase job satisfaction, performance, and productivity. Participants will gather information to build strategies to increase their alignment to self, the job, and the organization.
Determining My Behavioral Style: DiSC in Action
What’s your style? This session gives participants insight into both their behavioral style and emotional intelligence using the DiSC profile tool. Research has shown that behavioral characteristics can be grouped together into four major divisions. People with similar behavioral profiles tend to exhibit specific behavioral characteristics common to that profile. All people share these four styles in varying degrees of intensity. Participants will determine their behavioral style and gain insight into the impact of their behavioral style on their workplace interactions. Research has also proven that emotional intelligence (EQ) is more reliable in predicting success than intelligent quotient (IQ). This module will discuss the role of emotional intelligence in the workplace and explain how practicing emotional intelligence increases the ability to make good decisions, build relationships, deal with stress, and cope with change.
The Communication Process
Communication skills are increasingly important not only to a company’s success, but also to the success of individuals within the company. When it comes to effective communication skills, the emphasis is almost always on listening. Speaking to be understood rather than listening to understand tends to be the human tendency and subsequently the human pitfall in communication. This session focuses on active listening as the foundation of effective communication. Active listening intentionally focuses on who you are listening to in order to really understand what he or she is saying. As the listener, you should then be able to repeat back in your own words what the speaker has said to her/his satisfaction. This does not mean agreement, but rather understanding. Genuine understanding creates open communication which increases rapport and influence. This session introduces a model for listening and questioning, for building rapport, and for removing barriers to effective communication.
Theresa M. Robinson is the founder and president of Master Trainer TMR & Associates, a training consulting firm that provides corporate soft-skills training, coaching, keynotes, and management consulting services in the areas of leadership/management, communications, diversity & inclusion, wellness, presentation/platform skills, and marketing. Theresa has worked with corporate audiences from a wide range of Fortune 500 companies such as the Walt Disney® Company, Procter & Gamble, Dell, GE, Allstate, Exxon Mobil, Tupperware Corporation, KPMG, AARP, GlaxoSmithKline, and the Estee Lauder Companies.
Theresa's expertise includes corporate training and consulting, keynote speaking, and one-on- one performance coaching. She has also developed training materials, designed curricula, conducted classroom and Web-based instruction and facilitation, authored book reviews, editorials, and educational materials.
Her platform is based on what she terms the 3 R’s – rigor, relevance, and relationships. Theresa insists that even in a society saturated with ever-growing sophisticated technology, this is still very much a relationship-based economy. This ideology has garnered Theresa high praise and many clients who, after attending her training sessions, seek her out for one-on-one follow-up coaching. Drawing from the additional commandment Jesus gave to his disciples to love one another as He has loved us (John 13:34-35), Theresa stresses to audiences that relationships remain the key to effective leadership. Theresa thoroughly prepares individuals to enhance their productivity, career potential, and life satisfaction quotient – which then positively impacts the organization’s bottom line. She approaches every training program and speaking engagement with careful preparation and a great deal of enthusiasm and commitment. She customizes delivery according to the needs of her audience and thrives on an interactive approach that gets audiences thinking, participating, and even laughing. You will find her drawing on all of the senses in her delivery and appealing to visual, auditory, and kinesthetic learning styles.
Theresa holds a bachelors degree in English from Howard University and a masters degree in English from Cornell University where she also completed her doctoral course work. She is also a certified Christian Lifestyle coach by the SDA North American Conference. Her affiliations include organizations such as Women Unlimited, a national organization for women leaders in business; Network of Executive Women (NEW); the National Conference for Community & Justice (NCCJ); the National Conference on Race & Equality (NCORE); and INROADS, a national mentoring and intern program. A member of the American Society for Training & Development (ASTD), the National Black MBA Association (NBMBAA), and the International Alliance for Learning (IAL), she resides with her husband Mark, their two children, Baylie and Max, and their family dog, Ripley.