Tom Hinton is one of America’s most popular speakers in the areas of Customer Relations, Leadership, Team Building, and Achieving Business Excellence in the Workplace. Since 1986, he has addressed over 700 major corporate, association, and government audiences in the United States, Canada, Germany, Japan, Mexico, Ireland, Spain, France, England, and Scotland.
Tom is the author of The Spirit of Service and Leadership, Lessons I Learned on the Links: 72 Ways to Par the Course of Business and Life. He is the co-author of Customer-Focused Quality: What To Do on Monday Morning. His new book, 10,000 Days: Finding Purpose, Peace, and Satisfaction for the Rest of Your Life will be available in 2007. Tom has written over forty articles for publications such as the San Diego Business Journal, the Los Angeles Business Journal, Quality Digest, and California Excellence.
Also, Tom is a recognized expert in the field of performance excellence and frequently lectures on the Malcolm Baldrige Award for Performance Excellence criteria where he served as a member of their 2001 National Board of Examiners. Tom served on the Board of Directors of the California Council for Excellence, which administers that state’s Malcolm Baldrige Award emulation. Tom is also a member of the Board of Directors of the American Consumer Council and the California Consumer Council, both of which are non-profit organizations dedicated to consumer awareness and education.
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Tom Hinton