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Speakers & Entertainment Bureau
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Jim McCann |
| CEO of 1-800-FLOWERS.com |
President of 1-800-FLOWERS, Jim McCann transformed a struggling $500,000 company into a $250 million industry leader. And he did it with a management style based on his understanding of human behavior learned as a social worker. In addition to tracking profits and revenues, Jim McCann recognizes that management requires an understanding of people, what he calls a "contact economy." McCann’s humanitarian efforts and entrepreneurial acumen have been widely recognized in the business community.
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| E-Etiquette in the 21st Century
What Being A Social Worker Taught Me
Lessons as an E-Commerce Pioneer
Stop and Sell the Roses
The Importance of Relationship Building and Customer Service
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