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Speakers & Entertainment Bureau 1-800-345-5607 | |
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 Don Peppers |
| Customer Relationship Management, Marketing 1:1 |

Recognized for over a decade as a leading authority on Customer Relationship Management (CRM) strategies, Don Peppers is an acclaimed author and a founding partner of the world’s leading customer-focused management consulting firm. Don’s expertise, analysis of global business practices, and clear concise way of thinking places him in high demand - as a speaker and management advisor - with Fortune 500 executives and entrepreneurs seeking to identify their most valuable customers, increase customer satisfaction, and improve ROI.
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| Maximizing Your "Return on Customersm"
Customer Orientation & Business Ethics: Joined at the Hip
Applying 1to1 Customer Insights to New Product Development and Launch
Taking the Customer's Perspective. Really Now.
Customer Value Is the Key to Long-Term Shareholder Value
Profiting From Better Customer Relationships
Customer Satisfaction for Fun and Profit
Business Ethics: How to Succeed in a Cut-Throat World and Still Sleep at Night
Return On Customer: Creating Maximum Value From Your Scarcest Resource
Customers: The Scarcest Resource
Using Customer Relationships To Succeed in a Down Economy
Increasing Share of Customer |
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