topics
programs
full bio
- Sales
- Leadership
- Cultural Diversity
- Customer Service
From leadership to sales to managing effectively, Sondra’s talks on diversity and bias impact all aspects of business.
Perfect for any conference theme, Dr. Sondra Thiederman’s programs provide audiences with what they need to lead more effectively and work more profitably in our increasingly diverse world.
Experience and Skill:
Widely-known as one of the nation’s leading experts on diversity issues, Sondra brings 25 years experience as a speaker, trainer, and author to delivering programs that diffuse resistance, motivate, and provide the practical information that today’s audiences demand. Using humor and often unexpected illustrations, she takes a fresh and inspiring perspective that leaves audiences laughing, thinking, and, most important, changing.
What Your Audience Will Learn:
Sondra’s various programs will show your audience how to:
Lead more effectively by reducing subtle “Guerilla Biases”‘ within themselves and others.
Model the behaviors that help create a diversity-friendly and productive workplace.
Reduce diversity- and bias-related barriers to successful sales and customer service relationships.
Convert diversity-related conflicts into opportunities for increased understanding.
Build more productive teams by using the “Magic If” strategy to identify shared values and goals.
Clients:
Among the scores of clients who have received this information are such leading organizations as Xerox Corporation, Pfizer Pharmaceuticals, Marriott Corporation, Century 21 Real Estate, American Express, The Federal Reserve Bank, Motorola, and AT&T. She has also addressed notable associations including the Arthritis Foundation, the Society for Consumer Affairs Professionals in Business, the American Society of Association Executives, and the American Immigration Lawyers Association. In addition, she has served as consultant to the University of California and the American Cancer Society and has been appointed by Elizabeth Dole to serve on the Diversity Cabinet of the American Red Cross.
Client Feedback:
Here are some typical responses to Sondra Thiederman’s presentations: “Her session provided tools that were immediately applicable in the workplace”; “Wow, I never thought about diversity that way before”; “Her message was down-to-earth, practical, and applicable to the workplace and beyond”; “The most balanced presentation on diversity I have ever seen”; “Refreshing, entertaining, valuable”; “She allowed us to look at ourselves without fear”; “Sondra inspired and educated with a sense of fun.”
Education:
Sondra Thiederman has a doctorate from UCLA in Cross-Cultural Studies.
Media and Publications:
Sondra has extensive media experience including mention in such national publications as The Wall Street Journal, The New York Times, The Los Angeles Times, and U.S.A Today. She is published in professional journals ranging from Training and Development to Real Estate Today to Association Management, has written on diversity for the web site Monster.com, and is the author of four books including the ground-breaking Making Diversity Work: Seven Steps for Defeating Bias in the Workplace.
Added Value: Sondra Thiederman’s latest book, Making Diversity Work: Seven Steps for Defeating Bias in the Workplace is available to support and enhance Sondra’s message. Contact the bureau for information about substantial bulk discounts.
Books:
Making Diversity Work: Seven Steps for Defeating Bias in the Workplace
Profiting in America’s Multicultural Marketplace: How to Do Business Across Cultural Lines
Betting ‘Culture Smart’: Ten Strategies for Making Diversity Work
Bridging Cultural Barriers for Corporate Success: How to Manage the Multicultural Workforce
Perfect for any conference theme, Dr. Sondra Thiederman’s programs provide audiences with what they need to lead more effectively and work more profitably in our increasingly diverse world.
Experience and Skill:
Widely-known as one of the nation’s leading experts on diversity issues, Sondra brings 25 years experience as a speaker, trainer, and author to delivering programs that diffuse resistance, motivate, and provide the practical information that today’s audiences demand. Using humor and often unexpected illustrations, she takes a fresh and inspiring perspective that leaves audiences laughing, thinking, and, most important, changing.
What Your Audience Will Learn:
Sondra’s various programs will show your audience how to:
Clients:
Among the scores of clients who have received this information are such leading organizations as Xerox Corporation, Pfizer Pharmaceuticals, Marriott Corporation, Century 21 Real Estate, American Express, The Federal Reserve Bank, Motorola, and AT&T. She has also addressed notable associations including the Arthritis Foundation, the Society for Consumer Affairs Professionals in Business, the American Society of Association Executives, and the American Immigration Lawyers Association. In addition, she has served as consultant to the University of California and the American Cancer Society and has been appointed by Elizabeth Dole to serve on the Diversity Cabinet of the American Red Cross.
Client Feedback:
Here are some typical responses to Sondra Thiederman’s presentations: “Her session provided tools that were immediately applicable in the workplace”; “Wow, I never thought about diversity that way before”; “Her message was down-to-earth, practical, and applicable to the workplace and beyond”; “The most balanced presentation on diversity I have ever seen”; “Refreshing, entertaining, valuable”; “She allowed us to look at ourselves without fear”; “Sondra inspired and educated with a sense of fun.”
Education:
Sondra Thiederman has a doctorate from UCLA in Cross-Cultural Studies.
Media and Publications:
Sondra has extensive media experience including mention in such national publications as The Wall Street Journal, The New York Times, The Los Angeles Times, and U.S.A Today. She is published in professional journals ranging from Training and Development to Real Estate Today to Association Management, has written on diversity for the web site Monster.com, and is the author of four books including the ground-breaking Making Diversity Work: Seven Steps for Defeating Bias in the Workplace.
Added Value: Sondra Thiederman’s latest book, Making Diversity Work: Seven Steps for Defeating Bias in the Workplace is available to support and enhance Sondra’s message. Contact the bureau for information about substantial bulk discounts.
Books:
