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Speakers & Entertainment Bureau
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Lisa Ford |
| Author of the Video Series How to Give Exceptional Customer Service |
Lisa Ford is a customer service expert that inspires people to increase their personal, team and organization’s results. She provides strategies to focus on customers’ satisfaction and retention with renewed energy that ensures a competitive advantage. Lisa Ford delivers what her audiences want—practical ideas combined with plenty of opportunities to laugh and relate to her examples. Lisa is the author of How To Give Exceptional Customer Service, the #1 selling business videotape series for the last 3 years in the U.S.
Read Full Bio
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| TOPICS |
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PROGRAMS |
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BOOKS |
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Customer Service |
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| Why Customer Service Is NOT Enough
Extreme Customer Service
Exceptional Customer Service
Create A Service Focused Team
How to Lead a Team
Customers as Partners: Build Loyalty and Repeat Business
Everyday Excellence
Change Works
Personal Communication Power
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