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Joe Calloway is a partner in Engage Consulting Group and is the author of best-selling business books including, Becoming A Category Of One, which received rave reviews from The New York Times, Retailing Today, Publishers Weekly and many others. Joe is also a nationally known speaker and is a member of the International Speakers Hall of Fame.
Joe’s client list reads like a “Who’s Who” in business. From Saks Fifth Avenue and BMW to American Express and IBM, a wide range of companies depend on Joe for insight into today’s marketplace.
As a consultant, Joe helps companies align people and strategy to drive results. As a speaker at meetings and events, Joe shares best practices from successful companies in a conversational, interactive way that truly engages people and inspires them to challenge assumptions and take positive action.
Sales And Marketing Management Magazine called Joe “an expert on developing customer focused teams,” and a National Customer Services Advisory Board called Joe “one of the most innovative and compelling people in customer service.”
Joe’s client list reads like a “Who’s Who” in business. From Saks Fifth Avenue and BMW to American Express and IBM, a wide range of companies depend on Joe for insight into today’s marketplace.
As a consultant, Joe helps companies align people and strategy to drive results. As a speaker at meetings and events, Joe shares best practices from successful companies in a conversational, interactive way that truly engages people and inspires them to challenge assumptions and take positive action.
Sales And Marketing Management Magazine called Joe “an expert on developing customer focused teams,” and a National Customer Services Advisory Board called Joe “one of the most innovative and compelling people in customer service.”










