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Ed Scannell

Ed Scannell

Change, Customer Service Author, Games Trainers Play
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Program Descriptions

Board Retreats
Targeted for new and continuing Board members, this workshop results in group goal-setting, programs of work and action plans for the ensuing year.

Creative Problem Solving
Ever find yourself in a rut? This fun, fast-paced program looks at the creative process, identifies traits of creative people and offers some hands-on activities in problem-solving.

Customer Service-Excellence Begins with You!
A carry-over from the 90’s, Excellence, Service, and Quality are still the key ingredients to keep today’s customers and bring in new ones. Proven steps and tips will show you how.

I Know You Think You Understand What I Meant…!
We spend most of our time in communications, yet many of us don’t always do so effectively. An informative and entertaining look at the problems we face in interpersonal communications.

It’s About Time
Why is it there’s never enough time to get everything done? It’s really not a question of time, of course, but rather how we choose to use that time in a productive manner.

Leadership Is…
Leadership is many things to many people. Learn the latest research and utilize the best practices of proven leaders. When all is said and done, it’s our EQ not our IQ that really makes the difference.

Managing Change
Whatever happened to the good old days? Thankfully, they’re gone forever, but people still tend to resist change. Take a look at the process of change and how to make it work for you.

TEAM really means Together Everyone Accomplishes More. You’ll learn the components of an effective team and how to apply them in everyday situations.

Train the Trainer Series
A series of workshops including such topics as “Games Trainers Play." Adult Learning, Facilitation Skills, etc., all show that learning can be fun!

Trends in the Meeting Industry
Futurists agree we can’t predict the future, but rather project the future. You’ll learn the top ten trends impacting the meetings industry and how to use them to your advantage.

Unaccustomed As I Am…
A light-hearted, content-rich session in which you’ll learn the basics of platform skills. You’ll learn not only how to control those butterflies, but to get them to fly in formation!

We’ve Got to Stop Meeting Like This
All too often, meetings are wasteful of time, talent and effort. This practical session shows why meetings fail and gives concrete suggestions for more effective and productive meetings of all kinds.

Biography Read more

An active member of the National Speakers Association, Edward E. Scannell has given more than a thousand presentations, seminars and workshops across the US and in several overseas venues.

Equally involved in both civic and professional organizations, Ed has served on the Boards of a number of groups including the Tempe Chamber of Commerce, the American Society for Training and Development, Meeting Professionals International and the National Speakers Association. He was elected as ASTD’s National President in 1982 and later served a two year term as the Executive Chairman of the International Federation of Training and Development Organizations.

He has written or co-authored twenty books and over a hundred articles in the fields of Creativity, Communication, HRD, Management, Meeting Planning and Teambuilding. His Games Trainers Play series (McGraw-Hill) have sold over a million copies and are used by trainers, speakers, facilitators, and meeting planners around the globe.

A past President of MPI’s Arizona Sunbelt Chapter and its 1986 “Planner of the Year”, Ed was elected as MPI’s International President in 1988-89. He served as Vice Chair- man of the MPI Foundation and also as Dean of the MPI Institute Program. In 1995, he was named as “MPI’s International Planner of the Year”, MPI’s highest award. He was selected as one of only seven Chancellors in 2002 and later served as its Chairman.

He earned his CMP (Certified Meeting Professional) designation in 1986 and currently serves on the CIC (Convention Industry Council) CMP Board of Directors. He was one of just five individuals to be inducted into the CIC Hall of Leaders in 2007.

The 1987-88 President of the Arizona Speakers Assn. and a two-time recipient of the National President’s Award, Ed was elected as NSA’s National President in 1991-92. He earned his CSP (Certified Speaking Professional) in 1986. He also served as NSA’s Executive Vice President in 1997 and received NSA’s highest individual award, the "Cavett” in 1999. He was named a Legend" in the Speaking Profession in 2006.

Formerly the Director of the University Conference Bureau at Arizona State University, Ed also taught at the ASU College of Business and previously at the University of Northern Iowa. He is currently serving as the Director of the Center for Professional Development and Training in Scottsdale, AZ.

A frequent speaker at meeting industry events, Ed has presented programs for such groups as ASAE, ASTD, HSMAI, MPI, PCMA, RCMA, SGMP and TSEA. A skilled facilitator, he has conducted numerous strategic planning retreats for both Trade and Professional Associations. As recognition of these activities, Ed is listed in numerous “Who’s Who” directories such as Leaders in Education, Who’s Who in the West, The Dictionary of International Biography and Men of Achievement.

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