Crucial Accountability: Tools for Resolving Violated Expectations and Broken Commitments
Imagine your colleague misses deadlines despite your repeated crucial conversations with him about the negative impact of his behavior? After each conversation, he commits to change. He has good intentions. And yet, day in and day out, he fails to deliver on time. So what’s getting in the way? How do you hold him accountable in a manner that produces better results and improves your relationship?
Top performers are gifted at holding others accountable. They know how to diagnose the underlying causes behind broken promises, violated expectations, and bad behavior.
In this engaging speech, participants will learn a high-leverage skill set that lies at the heart of problem solving and execution. They’ll learn how to:
Joseph Grenny is a four-time New York Times bestselling author, dynamic keynote speaker, and leading social scientist for business performance. For thirty years, Joseph has delivered engaging keynotes at major conferences including the HSM World Business Forum at Radio City Music Hall. Joseph’s work has been translated into 28 languages, is available in 36 countries, and has generated results for 300 of the Fortune 500.
Dynamic Keynote Speaker
Joseph has shared the stage with General Colin Powell, Jack Welch, Jim Collins, Daniel Pink, Patrick Lencioni, and Brené Brown at some of the world’s premier leadership conferences and organizations including: