Capitalizing on Passion to “Re-Energize” Workforce Performance
The lingering economic downturn has caused many to go into “survival mode”—focusing on quarterly targets and literally staying alive. Now with signs of upturn on the horizon, it is time to make the most of resurgent opportunities—re-energizing people and ultimately, performance within the organization by capitalizing on passion. Richard Chang reveals the critical role leaders play in the process—helping to develop and leverage the passion that exists within the organization.
Turning Passion into Performance
Richard begins by guiding participants through the seven-step Passion Plan ModelTM, showing them how to discover their own passion and turn it into personal and professional fulfillment. He then adapts this model to reveal how passion can provide direction and improve performance at all levels within the organization. As he does, participants learn to identify the Key Profit Areas that integrate personal and organizational passions to truly define success.
Discovering, Developing, And Living Your Passion
This passion has led him to compete and excel in a variety of sports, to create and build start-up companies, and, ultimately to write The Passion Plan: A Step-by-Step Guide to Discovering, Developing, and Living Your Passion. Attendees will learn how to discover their own passion and turn it into personal and professional fulfillment.
Building A Passion-Driven Organization
This timely and engaging program explores how to improve the performance and strengthen the loyalty of employees by building a passion-driven culture that aligns the organization's passion with the employee's passions.
Customers For Life
Building customer value calls for defining critical customer value "drivers" and systematically integrating them into all aspects of the organization's core product and service delivery processes. In this dynamic, informative session, Richard Chang identifies these "drivers" and shares proven methods to help you gain competitive advantage and propel business growth by optimizing customer value.
In this highly-interactive program, Richard explains how to develop measures and feedback opportunities across your organization. Proven methods and case analyses demonstrate how to align plans and measures from the top, organization-wide level, through work groups, to individual employees. Assessment tools, practical methodologies, and personal action plans can be used immediately on the job to realize results.
In counseling individuals and consulting with organizations over 25 years, Richard Chang has learned that both successful, satisfied people and exceptional business enterprises derive their energy and initiative from a single source: passion.
Dr. Chang presents seven simple steps to discovering the things you really care about, deciding where you want them to take you, and developing a plan to get you there. When followed by individuals, this plan leads to greater personal and professional fulfillment. When followed by organizations, it provides direction and improves performance at all levels.
Richard Chang has been driven by his passion for achieving personal and business excellence throughout his life. This passion has led him to compete and excel in a variety of sports, to create and build start-up companies, and, ultimately to write The Passion Plan™—A Step-by-Step Guide to Discovering, Developing, and Living Your Passion and The Passion Plan™—Building a Passion-Driven Organization.
Today, Richard is CEO of an international performance-improvement consulting, training, and publishing firm and counts Citibank, Fidelity Investments, Marriott, Dupont, Nortel Networks, and Universal Studios among his clients.
Richard is the author or co-author of more than twenty books on business and personal development. In addition, he has served as the chair of the board of the American Society for Training and Development (ASTD) and as a judge for the prestigious Malcolm Baldrige National Quality Award.
A sought-after resource, Richard has made numerous presentations to organizations around the world and has been featured by national and international press and media, including CNNfn, Making It!, WGN-TV, USA Radio Network, Investor's Business Daily, Gannett News Service, Knight Ridder, i-village.com (an AOL affiliate) and ka-ching.com (an Oxygen Media affiliate).
Richard received a B.A. in psychobiology from UCLA, an M.A. in counseling psychology from Chapman University, and a Ph.D. in industrial/organizational psychology from the United States International University.