How to Develop an Inclusive Mindset and Behavior for Business and Personal Success
There’s a simple contradiction in the way leaders manage their people and run their organizations that is too often overlooked; they are addicted to sameness in an age of diversity. That is fundamentally an unsustainable position to be in. Understanding and being adept at inclusive leadership will help leaders thrive in their increasingly diverse environment.
Inclusion is not just about accepting people’s differences – it’s about leveraging colleagues’ and employees’ unique experiences and backgrounds, as well as understanding your customers’ needs, to drive innovation and results.
Stephen reframes the business case for diversity and then shows how it is in all leaders interests (whomever we may be) to embrace difference. With reference to in-groups and out-groups in addition to self and role, audience members are guaranteed to have an a-ha moment in terms of why they should lead inclusively. They’ll leave this session equipped to take business goals, customer loyalty, and their career to the next level.
Intended Audience: Senior leaders and executives – especially those skeptical about the results of diversity and inclusion.
Diversity to a Deadline
How London Created Everyone's 2012 Olympics
The 2012 London Games are recognized as the most diverse, inclusive and successful ever. As Head of Diversity & Inclusion at the London Organizing Committee of the Olympic Games and Paralympic Games Ltd., Stephen Frost was responsible for incorporating diversity and inclusion across the 200,000 person workforce, volunteers and contractors, as well as in the $2 billion procurement program and all aspects of service delivery. Stephen shares how diversity and inclusion were embedded in 57 departments, 134 venues and 8,000 torchbearers and resulted in reduced recruitment costs and contributed to supply chain savings of over $150 million.
Intended Audience: All leaders – including those specifically responsible for diversity and inclusion.
Authentic LGBT Leadership
As any gay person knows, coming out is one of the hardest things you’ll ever do in life. Coming out is not a one-off event, it is a constant process. It is a situation LGBT people face with every new job, every new boss and every new client. Often, this places LGBT people at a disadvantage in the professional environment. How do you navigate a diversity of reactions, including negative reactions from clients? Questions straight people take for granted can cause additional stress, anxiety and effort for LGBT people, and divert effort away from the day job.
However, not only can this potential disadvantage be neutralized; it can actually be turned into a net benefit for the individual and for the organization as a whole. Using powerful theory and compelling case studies, Stephen can support, inform and inspire your LGBT staff to step up, lead and make an enhanced contribution to their careers and your organization.
Intended Audience: Members of LGBT Employee Resource Groups or Affinity Groups as well as diversity councils.
The Business Case for Diversity
Many organizations have talented Diversity Officers and operate Diversity 101 programs; however, they may find to get the most out of their program they need to upgrade to inclusion 3.0. Diversity is great, but so is bringing differences together in one team, and often this second imperative is forgotten in the pursuit of the former.
Without inclusion, diversity can fail. Stephen offers a powerful, humorous and compelling argument for inclusion, based on empirical evidence from around the world combined with the latest Harvard research. It is a thought provoking, challenging and informative opportunity to refresh the believers and convert the currently unconvinced to Real Inclusion!
Intended Audience: Chief Diversity Officers and Human Resource department leaders.
Stephen is a globally recognized inclusion and leadership expert. Stephen currently teaches Inclusive Leadership at Harvard University Business School in the US and Sciences Po in France; and, serves as an "Expert Advisor" to the British Government, The White House, and KPMG's Diversity and Inclusion Program. He is the author of The Inclusion Imperative.
From 2007-2012 Stephen designed, led and implemented the inclusion programs for the London Olympic and Paralympic Games as Head of Diversity and Inclusion for the London Organizing Committee (LOCOG). Prior to the Olympics, Stephen established and led the workplace team at Stonewall, after starting his career in advertising.
He is the recipient of the Peter Robertson Award for Equality and Diversity Champions, named one of the top 100 influential LGBT people in the UK, and a Young Global Leader by the World Economic Forum. He was a Hertford College Scholar at Oxford and a Fulbright Scholar at Harvard.
He currently teaches at Harvard University, USA, Sciences Po, France and in organizations worldwide. He advises the International Paralympic Committee, Novartis, BP and the Governments of the United Kingdom and Singapore on inclusive leadership and diversity best practices.