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Tom Shay

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Retail Expert, Founder of Profits Plus

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1 Video(s) By This Presenter

Tom Shay

6 Programs By This Presenter

While you may have thought of the “Who’s on first” act by Abbott and Costello as purely entertainment, Tom Shay says the famous duo was actually sharing solid ideas of how to operate a small business. Tom Shay will show how all the positions on the team work together to develop a solid plan for developing the proper strategy for a profitable business.

A challenging title to a very important topic. Tom Shay knows it is not the competition that causes a business to fail. Instead, it is the incorrect actions and lack of actions that hurt a business. This enlightening, stimulating and motivating presentation by Tom Shay will send participants home – prepared and ready for developing a plan of action for their business.

What business has not experienced a substantial change in their marketplace? Demographics in most communities have changed. Definitely the buying habits of customers have drastically changed. Tom Shay asks, “Has the business continued to evolve to address the fact that the customer the business has serviced for years has changed their buying habits as their needs have changed?” This session prepares a participant for the daunting task of determining how to zero in on the customers they need to target for increased sales and profitability.

An individual attending a Tom Shay presentation asked, “What do you consider to be the characteristics of a successful business?” This presentation highlights the key ingredients for those who have already achieved and for those who are working to duplicate the characteristics of a successful business. Learn from Tom Shay’s first hand observation of thousands of successful businesses to know what they share in common.

Perhaps you know the aspects of becoming a 5-star restaurant, hotel or spa. What about the aspects of how a small business can be considered 5-star? Tom Shay knows. How do the best of the best perform? How is the business more profitable? How do these owners manage their business? How do they have an exceptional staff? What do they do to prepare themselves to maximize their effort at work? These questions and more are answered during this interactive workshop.

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