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Karen E. Purves, M.A.

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Communications Expert, Sales, Marketing, Leadership, Professional Development, Customer Service

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1-973-313-9800

5 Programs By This Presenter

Laugh and learn in this session filled with the latest solutions in effective communication, based on neuroscience principles. What are you saying that’s causing your staff and clients to subtly feel uncooperative or defensive? Karen will tell you – and give you replacement words and phrases! Leave with an immediate, specific, action plan to talk smart!

Do you know the four letter word that instantly increases the response rate to your emails? Find out the answer while participating in this cutting edge, jam packed, interactive session filled with proven email tips. You’ll learn easy, time-saving solutions to help ensure others open, read and respond to your emails, as well as how Karen gets over a 90% response rate to her emails. After participating in this program attendees, on average, said their ability to write a more effective email improved 74%.

Deal with difficult people? Spend too much of your day handling personality conflicts among staff? Explore 14 different ways people express negativity and learn a tip for dealing with each one. You’ll learn effective skills on handling a broad spectrum of negative personality styles – and see how you can adjust your own attitude to help stay positive and improve organizational excellence! Receive tips on exactly what to say to whom, so you can go back to work and do something different immediately. After participating in this program attendees, on average, said their ability to handle negative situations in the workplace improved 28%.

Karen pairs her relatable, funny and energetic style with her original scientific research to offer attendees a unique, current, content-rich program on maximizing buy-in from men and women on procedures, products and services. This session offers the latest in cutting edge brain science and answers your questions on the best way to influence men and women. Audience members will leave with 12 techniques to apply immediately to thrive in a challenging economy!

Want to better understand human behavior and help identify when people behave in a trustworthy manner? There’s a science to decoding unconscious behaviors and you can hone your observational skills to help you, and others, act with integrity. This innovative and engaging program shares numerous, practical, insider tips to identify cues and gain insight on human behavior. You’ll leave better able to gather information and trust your judgment about someone’s behavior to reduce deception. Karen shares specific steps to get to the truth, preventing costly mistakes, increasing positive outcomes and allowing you to make better decisions!

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Reviews

We appreciate the time you took to tailor your presentation to our audience as well as your enthusiasm and solid content.”

— Association of Destination Management Executives

“Karen’s program provides terrific insight to improve the impact and effectiveness of communication with your co-workers, customers and friends. She delivers it in a warm and energetic style that connects with the audience and makes her program as much fun as it is educational.”

— Baxter

“The presentation was beneficial because the discussion revolved around realistic examples and challenges.”

— Deloitte

“Your enthusiasm and humor greatly improved the overall experience and the interactivity of this program and participation among the audience retained their interest.”

— Motorola
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