Nicholas Webb

We are living in a time of hyper consumerization, your customers are demanding more quality and value. Organizations that are leveraging old-fashioned customer experience approaches will fail in a time of major disruption. Nick has been awarded Customer Service Global Guru status, this positions him as one of the top 30 worldwide experts. His book, “What Customers Crave” is an international number one bestseller and is used by some of the best brands in the world as a handbook for customer experience success.

In this powerful keynote presentation, Nick shares the three secrets to building a culture of happiness and quality of work life. The best organizations in the world will not compete on salaries and benefits, they will absolutely compete on delivering work environments where people thrive in a culture of happiness. These organizations also have higher degrees of employee productivity, profit and sustainable growth. Nick’s upcoming book, “Heyday” uncovers the power of building leadership strategies around a happiness culture.

As one of the top innovation speakers in the world, Nick speaks on the future of disruption in the “C19 Economy”, technology and market trends. His latest book, “The Innovation Mandate” is used by some of the best organizations in the world to lead their industry in innovation. Nick has been awarded over 43 patents for breakthrough technologies including one of the world’s smallest medical implants and one of the first wearable technologies. As the CEO of LeaderLogic, LLC he works with some of the top brands in the world to help them lead their markets in disruptive innovations.

Nick is the Chief Innovation Officer for one of the most comprehensive medical schools in the country, where he also serves as an Adjunct Professor. As a medical technologist, Nick has invented significant medical technologies ranging from surgical scalpels, ophthalmic implants, wearable technologies and a wide range of surgical instruments. His most recent book, “The Healthcare Mandate” is a number one best-selling book. Nick is also the Executive Producer for the major documentary film, Fixing Healthcare.

As a futurist, Nick has a deep body of research in all major business, technology and societal trends. His not yet released book, “Innovation Leadership” outlines how the best organizations are leveraging innovation, technology and customer experience design to lead their markets. Nick speaks on the impact of the C19 economy, suicidal trends, business trends, healthcare trends and consumer trends.

Standard virtual event with professional lighting, audio, single camera HD. Includes pre-booking coordination and custom presentation. Pre-recorded or live.

Full studio virtual event with professional lighting, audio, two 4K cameras with HD mixdown includes production crew, full virtual studio set, pre-booking coordination and custom presentation. Pre-recorded or live.

Full event or company branded studio set with professional lighting, audio, two 4K cameras with HD mixdown, includes production crew, full virtual studio set, pre-booking coordination and custom presentation. Pre-recorded or live.

How the best organizations in the world are attracting and keeping the best talent. Why Human Experience Design, and Happiness as a Strategy is required to attract the best stakeholders during the current talent drought.