Tiffany Christensen approaches her work from the perspective of a life-long patient and a professional patient advocate. Tiffany is a TeamSTEPPS Master Trainer, a Respecting Choices Advance Care Planning Instructor, an APPEAL certificate recipient, and the co-creator of her own workshop series for developing and advancing Patient Advisory Councils.
Christensen is a nationally recognized public speaker and the author of three books exploring advocacy, end of life planning and partnership strategies in healthcare. She is a board member of the Beryl Institute for improving the patient experience.
Tiffany served as a patient advocate at Duke Hospital working primarily in the area of Oncology and also worked as the Program Coordinator for Duke Medicine’s Patient Advisory Council Expansion Program.
Currently, Tiffany is the Patient and Family Engagement Specialist at the NC Quality Center working on operationalizing Patient and Family Engagement best practices across North Carolina. Nationally, Tiffany works with organizations on starting or improving their Patient and Family Advisory Council Programs, addressing burnout with PFE strategies and using TeamSTEPPS for Patients.
