Ensuring Brand Success in A Social Media World
The Critical Information You Need To Know About The Brilliance Hidden In Customer Conflict Customer service has become a critical part of brand creation & success. Social media has forever changed brand management & created a whole new industry "reputation management" - What your customers feel CAN kill your branding efforts & cripple growth. Perception is the name of the game, market share lives and dies on it. Learn how to boost the effectiveness of the dollars spent creating branding, marketing, advertising, and blogging. Customer service may have been the "ick" in your daily activities but it truly has become the biggest opportunity for building your brand.
Amilya shares how knowing your customer and designing a customer service mission, goal and plan that addresses conflict can radically affect sales and growth! In fact, it is the key to outperforming your competitors and higher top and bottom line goals.
She will educate your attendees on understanding Why, How and What needs to be done to turn your customer service department into a branding machine and a money manufacturer!
Bonus Material: The other customer service mission. Your Team!
HOW TO GET WHAT YOU WANT FROM ANYONE
The secret to getting what you want from anyone: Treat others the way they want to be treated. Motive them in their reward language and teach them in their learning style. It will change the face of your team and your company culture.
Why Book Amilya Antonetti?
Amilya mesmerizes audiences with her candid conversations and real life analogies. She shares simple tips and tools with lots of humor while delivering the secret to living your ultimate life. Audience's love to obtain and utilize tangible tools to help them achieve the hopes & dreams that are important to them. The Conflict Code offers them a customized Brilliance Blueprint for achieving unlimited success in all areas of their lives.
Amilya is a media personality & turnaround expert known as the "Conflict Resolutionist." Over the past 30 years Amilya has employed more than 49,000 people. As a crisis manager in a number of fields, she has learned the keys to growth, communication, and success. Amilya draws heavily on her own incredible life experience and her vast expertise as a Behaviorist to teach others how to identify conflict and break the boundaries that hold them back.
Through her groundbreaking conflict resolution program Amilya helps people learn: