Adele Gambardella

Are you cool in a crisis? Can you anticipate a public relations nightmare? Or does it crash down on you like a cartoon anvil?

As a crisis management experts, Adele and Chip tend to get called in at the point of impact, right when you-know-what hits the proverbial fan. But we believe the best way to manage a crisis is proactively: you need to predict, prepare, and practice. That’s why we offer an interactive crisis simulation program. Participants test business survival skills, de-escalate angry customers and solve crisis scenarios ripped from the headlines with expert guidance.

The Brink is workshop also includes virtual advisors. Sharpen your crisis management chops. Choose your own crisis scenario and consult with a group of virtual advisors– all respected thought leaders in marketing and corporate communications. The program will teach people how to develop crisis communications strategies, discover tools and tactics for better crisis management, and forge ahead through unexpected emergencies.

Whether we’re trying to make a sale, close a deal, obtain a promotion, or gain support for an idea, our days are filled with interactions that hinge on our powers of persuasion. Mastering the art of convincing transforms lives and careers.

Chip and Adele can teach your audience sophisticated strategies, subtle techniques, and proven insider tricks to control any interaction and move it towards the desired outcome. This single critical skill will serve your audience well for the rest of their lives.

Your attendees will be able to:

• Guide any conversation exactly where they want it to go.
• Move the most challenging colleagues or customers from a “me vs. them” to a “we” mindset to create a sense of empathy and connection.
• Dial the emotional tenor of any conversation up or down as needed and use pitch, tone, and cadence to subconsciously direct the other person’s emotions.
• Know for certain when the other person is bluffing (hint: it doesn’t have anything to do with eye contact).
• Set mental tripwires to measure how a negotiation is progressing.
• Uncover the “unstated narrative” (what’s REALLY going on in the other person’s mind) through the power of Forensic Listening.™
• Use cutting-edge neuroscience to literally alter the unconscious chemical reactions in another person’s brain.
• Build a sense of camaraderie and connection that inspires others to look forward to the next communication.

Everyone in your audience will learn the FBI-tested tools to communicate more successfully in all types of interactions and convince people that their way…is the best way. Teaching a team to communicate convincingly, both internally and externally, will boost confidence, engender harmony, and have a permanent positive impact on a business and its bottom line.

This funny, insightful keynote combines trust-building, with no-fluff motivation and deliver real change. Adele and Chip examine the challenges we face (communication breakdowns) and shows how we can use de-escalation techniques from the FBI to create long-lasting relationships built on empathy.

This session covers easily implemented, proven solutions that your people can use right away. Use Forensic Listening™, uncover someone’s unstated to give you an advantage in negotiations, and use high-level skills like targeted validated and predictive statements your audience can immediately apply.

Learn the FBI-tested tools to communicate more successfully in all types of interactions and convince people that their way…is the best way

This program teaches people how to build trust and instant rapport like an FBI negotiator and award-winning publicist. We give people the tools to pitch their ideas, sell a product, and manage change through field-tested methods. Attendees will be able to close with confidence and be viewed as the customer’s most valued resource.

This is not sales theory as viewed from 50,000 feet, or the science of selling. Instead, this program focuses on personal convincing techniques from the world’s top producers in every industry.  The program is based on Adele’s experience sending out over 10,000 pitches, resulting in national media hits on the Today Show, Shark Tank and GMA, as well as millions in sales. And, Chip’s experience in counterintelligence that uncovered double agents and multi-national crime syndicates.