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Dr. Bob Baker

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Gastroenterologist & Ventriloquist on Patient Satisfaction

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1-973-313-9800

2 Video(s) By This Presenter

Dr. Bob Baker – The Performace of Nursing
Dr. Bob Baker

1 Programs By This Presenter

(For Doctors)
The practice of medicine is undergoing the most radical changes since the advent of penicillin and doctors who continue to practice ‘business-as-usual’ will be the hardest hit.

In a world where 77% of U.S. adults routinely consult online customer ratings when choosing a doctor, and physician remuneration is increasingly tied to patient satisfaction, now is the crucial time for forward-thinking medical professionals to proactively harness these new trends.

In his keynote speech, breakout sessions and interactive seminars, Dr. Bob Baker shares with doctors not only the exact practical insights and clinical strategies that helped him achieve personal Press Ganey scores in the 99th percentile, but also easy-to-incorporate personal insights that help physicians reconnect with their joy of practicing medicine.

Dr. Bob Baker’s presentations offer practical, real-world ideas and advice that physicians and other practitioners can and doimplement easily with immediate pay-offs in patient satisfaction. 77% of the doctors who attend report that they will make changes in their practices based on Dr. Bob’s recommendations.

But you won’t find Dr. Baker standing behind a podium narrating slides! He is a warm and engaging speaker combining practical advice to improve patient satisfaction scores with inspiring stories to reignite doctors’ passion for medicine.

He has been described as outstanding, the highlight of our conference, a gifted performer and educator and a joy to work with— winning consistent 4.8/5 ratings from audiences.

Dr. Baker’s presentations are highly original, informative and fun, drawing on not only his decades of medical practice, but also on his decades of performing experience.

He uses his skills in magic and ventriloquism in the service of his message to both inform and entertain your audiences in a way they’ll never forget. According to response surveys, 91% of physicians would recommend his presentations to other doctors.

As fee-for-service becomes a thing of the past, Dr. Baker prepares medical practitioners for the future, where quality measures and patient experience, satisfaction and reviews will rule the day.

The Performance of Medicine® will give your attendees the tools necessary to thrive in the changing landscape of patient-centered care and rekindle the joy of practicing medicine.

For nurses:
Description:
Dr. Bob Baker knows that doctors make the diagnosis and write the orders, but the real work of healing is done by nurses. And yet the nurse shortage has meant increased demands on nurses’ time, leaving them less time with their patients. And technology, which is supposed to make nurses more efficient, can actually come between nurses and the people they care for.

The profession of nursing is undergoing massive changes. As the U.S. healthcare system moves away from a fee-for-service model to one of outcomes-versus-costs, nurses, as the most direct caregivers for many patients, are acknowledged as playing a crucial role in improving patient outcomes and delivering quality care.

And yet, most nurses are not prepared for a system of value-based payment.

In a world where 82% of U.S. adults routinely refer to online customer ratings, ready access to safety records and satisfaction rates via the internet is increasing attention on the role of nurses in our healthcare delivery system.

In his keynote speech, breakout sessions and interactive seminars, Dr. Bob Baker shares practical, real-world strategies and techniques that nurses and nurse practitioners can and do implement easily with immediate pay-offs in patient satisfaction. 77% of attendees report that they will make changes in their practices based on Dr. Bob’s recommendations.

But you won’t find Bob standing behind a podium narrating slides! He is a warm and highly engaging speaker combining practical advice to improve patient satisfaction scores with inspiring stories to reignite caregivers’ passion for the medical profession.

He has been described as outstanding, the highlight of our conference, a gifted performer and educator and a joy to work with. He’s won consistent 4.8/5 ratings from audiences, and a personal Press-Ganey patient satisfaction ranking in the 99th percentile.

Dr. Baker’s uniquely fun and informative presentations will inspire, delight and empower your audience, drawing on not only his decades of medical practice, but also on his decades of performing experience.

He uses his skills in magic and ventriloquism in the service of his message to inform and entertain your audience in a way they’ll never forget. He features Nurse Judy Edwards, a can-do nurse puppet audiences adore. According to response surveys, 91% of health care professionals would recommend his presentations to others.

As technology and increased demands on nurses’ time come between them and their patients, Dr. Baker prepares nurses for the future, where quality measures and patient experience, satisfaction and reviews will be ever more important.

The Performance of Nursing will give your attendees the tools necessary to thrive in the changing landscape of patient-centered care and do the job they do so well, care for people.

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Reviews

“I cannot thank you enough for your inspirational presentation this morning. You used the most effective techniques I have ever seen by a speaker. Your message was clear and memorable. I believe we will see change for the better in our practice and I plan to integrate what you taught us in our educational programs for students, housestaff and faculty. I believe our patients will ultimately benefit the most from your time spent with us.”

— Staten Island University Hospital

“Outstanding—moving, compelling, yet practical. I really can’t say enough good things, and obviously those in attendance felt the same way. I was particularly impressed by the number of feedback forms indicating doctors would change something in their practice as a result of the session. [77%]”

— Northwell Health

“After listening to Dr. Baker’s presentation, you will be able to improve your patient satisfaction scores, thereby increasing your practice revenue, and at the same time experience greater professional fulfillment in your practice. By using his highly polished skills in magic and ventriloquy, he presents this important message in a delightful and engaging manner. I heartily recommend Dr. Baker’s talk.”

— North Shore University

“The presentation was informative, relevant, full of real world experience and, most of all, fun… I especially appreciate the time you took beforehand to learn about our organization and our patient experience successes and challenges that you incorporated into the presentation and how you tailored the presentation so that it was applicable to all of the staff members, nurses, administrators, and doctors who attended.”

— Stony Brook University Hospital

“Pertinent, humorous and thought provoking… our audience absolutely loved your presentation. The evaluations were full of words like terrific, phenomenal, fantastic and amazing! It really made participants reflect on how we communicate with our patients and was extremely relevant. Many thanks!”

— Adelphi University College of Nursing and Public Health

“The audience was completely enthralled by his presentation and he was truly the highlight of our conference. He is such a gifted performer and educator, delivering relevant and important information in a user-friendly and accessible manner.”

— The Mt. Sinai Hospital, New York City

“Outstanding. I have never before seen a presenter get a standing ovation…EVER!”

— Adelphi University College of Nursing and Public Health
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