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Brittany Hodak

Brittany Hodak

Teaching Brands To Turn Their Customers Into Superfans

In-Person Fee Range:
$20,001 - $30,000
Traveling from:
Tennessee
Brittany Hodak- Speaker Reel

Brittany Hodak

Teaching Brands To Turn Their Customers Into Superfans

In-Person Fee Range:
$20,001 - $30,000
Fee Details
Traveling from:
Tennessee

Why Book

  • Brittany is the author of Creating Superfans: How To Turn Your Customers Into Lifelong Advocates.
  • She was named to 30 Under 30 and 40 Under 40 lists by Billboard, Inc., and Advertising Age, among others.
  • She approaches every event as the most important one of her career – because she’s obsessed with giving everyone the tools to turn customers into superfans.

Biography

Brittany Hodak is an international keynote speaker and award-winning business leader. Entrepreneur calls her an “expert at creating loyal fans for your brand,” and she is widely regarded as the “go-to source” on creating and retaining superfans.

An accomplished speaker, she has been invited to speak to audiences and organizations across the world, including American Express, WeWork, Compassion International, Sony Music, Inc., and the United Nations, just to name a few.

She is a Guinness World Record Holder who’s been named to Advertising Age’s 40 Under 40 list, Inc.’s 30 Under 30 list, and Billboard’s 30 Under 30 list. She was awarded the distinction of Most Disruptive Marketing Entrepreneur at the Empact Awards at the United Nations.

Brittany has published more than 350 thought-leadership articles for a variety of national media, including regular columns for Forbes, Adweek, and Success. She has been featured on shows for ABC, CBS, FOX, NBC, CNBC, Bloomberg, Fox News, and more.

Brittany is the co-founder of The Superfan Company, a multimillion-dollar fan-engagement agency that has created successful campaigns and products for globally known brands including Walmart, Disney, Amazon, Luke Bryan, Katy Perry, the Boston Red Sox, and many more. In 2015, she was offered deals from four of the five Sharks on ABC’s Shark Tank at a valuation of more than $4 million.

She is a summa cum laude graduate with a B.A. in communications from the University of Central Arkansas, and she holds an M.S. in marketing from CUNY Baruch’s Zicklin School of Business.

She has been studying, researching, and writing about the phenomenon of fandom for nearly two decades … and even longer, if you count her years as a radio-station mascot, which she considers the “front lines” of fandom research!

Read More

Programs

Creating Superfans How to Turn Customers Into Lifelong Advocates

We’re living in an Experience Economy. Customer experience, or CX, drives over two-thirds of customer loyalty; that’s more than brand and price combined. This keynote shows why every member of a team is in the Experience Department and offers a memorable, proven five-step framework to attract — and keep! — superfan customers.

AUDIENCE TAKEAWAYS:

  • Why the best marketing on the planet doesn’t cost anything
  • How to consistently elevate ordinary customer moments into extraordinary ones
  • Why superfans are the key to thriving businesses now and in the future
The Future of Customer Experience: How AI Is (And Isn’t) Transforming CX

It’s not a matter of if your customers’ expectations will demand more generative AI solutions for CX, but when and how. In this interactive and eye-opening keynote packed with case studies and hyper-actionable tips, Brittany sheds light on how AI will (and won’t) fundamentally transform customer, employee, and executive experience.

AUDIENCE TAKEAWAYS:

  • How to use AI to enable hyper-personalized interactions for their customers immediately
  • Which tasks they should never perform again without AI, period
  • How to use AI to better predict customer and employee needs and behaviors
From Commodity to Category of One: How to Immediately Boost Your Reputation, Referrals, and Revenue

Why should your prospects choose your choice over every other available option? If you can’t answer that question clearly and confidently, prospective customers definitely won’t be able to. Brittany talks closing deals with Walmart, Disney, Dolly Parton, and many more to help sales professionals answer a potentially-billion-dollar question: Why do you deserve superfans?

AUDIENCE TAKEAWAYS:

  • Why the most effective sales tool in human history has worked for millennial
  • How to make commodity factors like pricing and timing much less relevant to customers
  • What to change today to immediately improve sales performance

Brittany Hodak Reviews

“Brittany’s keynote was unforgettable. Our franchisees still discuss her insights a year later!”

— Mathnasium
“Brittany was amazing! I was hooked and learned a lot from hearing about her SUPER Model.”
— PLEXUS Worldwide
 “Brittany took our event to the next level! When she spoke, you could actually see agents’ wheels turning. They were frantically jotting notes, engaged and entertained.”
— EXECUTIVE PRODUCER, REALTY HACK SUMMIT

“I can’t say enough good things about Brittany. Thanks for sharing so many insightful and impactful ideas and making us a better organization, Brittany!”

— CO-FOUNDER OF OYLER HINES GROUP OF COLDWELL BANKER REALTY

“Brittany Hodak is one-in-a-million! She has everything you need to make your meeting or event “5 star” worthy. Book Brittany — you’ll be a superfan!”

— PRESIDENT, NASHVILLE MARKET FOR CITYCURRENT

“Brittany made the journey of understanding the building blocks of customer experience into something that most of our attendees will now hold on to and recognize in their day-to-day life.”

— PRESIDENT, THE ASCII GROUP

NEED MORE IDEAS?

We are here to help.
Speak with our experienced Program Consultants.

Call us or Live Chat Below

NEED MORE IDEAS?

We are here to help.
Speak with our experienced Program Consultants.

Call us or Live Chat Below

NEED MORE IDEAS?

We are here to help.
Speak with our experienced Program Consultants.

Call us or Live Chat Below

NEED MORE IDEAS?

We are here to help.
Speak with our experienced Program Consultants.

Call us or Live Chat Below

NEED MORE IDEAS?

We are here to help.
Speak with our experienced Program Consultants.

Call us or Live Chat Below

 
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