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Chip Madera

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The Leadership Lion - The Healthcare Speaker with a Heart of Bold!

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3 Video(s) By This Presenter

Chip Madera – Motivational Speaker
Chip Madera
Chip Madera, MS, CSP

6 Programs By This Presenter

Designed for both Leadership and Staff Audiences

The customer experience has become a game changer. Never before in the history of business has the perspectives, needs and opinions of customers meant more to bottom line profits. This keynote highlights the three outcomes your organization has in common with world-class brands like Disney, Southwest and Zappos. Your audience will laugh and cry as Chip shares powerful stories about the attributes professionals must demonstrate to create amazing experiences for your customers to gain their trust and lifetime loyalty. Your team will leave inspired and ready to deliver behaviors that will manifest positive impact on your culture, your engagement and your brand.

Designed for Leadership Audiences

One of the characteristics of the current business climate is uncertainty. Technology, limited resource and growing customer and employee expectations can seem a bit overwhelming. Yet, uncertainty creates an unprecedented opportunity to lead. When people feel clueless, they are desperate for trusted leadership who can guide them through the chaos. This powerful keynote can be customized to address the exact needs of your audience.

Designed for Leadership and Staff Audiences

One of the things that is constant in today’s world of business is change! Successful organizations not only learn how to flex and adapt but to embrace change as a welcomed friend. In this keynote, Chip explores the three reasons why people change, the perpetual cycle of change, the technology for accelerating change and motivational techniques for moving people through challenging times. Your team will be inspired to press on toward the future with confidence and courage as they discover strategies for fostering change, overcoming barriers and leading with confidence.

Designed for Leadership and Staff Audiences

Everyone wants to be successful and yet, for many, success seems to be just out of reach. This personal development keynote will guide each person in your audience through the elements that define their “Who-ness.” (That’s a word Chip and Dr. Seuss put together) From Chip’s heart-warming story as a cancer survivor, along with his comical down-to-earth style, your audience will thoroughly enjoy this program from beginning to end. Get inspired to take your life and profession to a whole new level.

It is a fact that many hospitals expect to lose millions in reimbursements dollars by the end of the coming year because of their inability to significantly move their organization’s patient satisfaction scores. Many simply HOPE their organizations can muster the will to create better outcomes to foster any possible chance for profitability. Hope is NOT a strategy. What if your hospital could guarantee 100% of its CMS reimbursement? What would it mean to your organization to have raving, loyal patients and their families who catapult your brand to new heights in the marketplace? What value would your organization benefit from a committed workforce that is focused on achieving increasing performance goals? The answer is simple: Your hospital would be elevated to a place where profitability, sustainability and patient satisfaction and employee engagement were creating all the amazing results you hope for each and every year. During this dynamic session Chip will deliver keen insight and experience on not just getting results, but accelerating them. He’ll share ideas regarding developing a culture of accelerated excellence, personal case studies where patient satisfaction was increased by up to 300% in just 90 days and the step-by-step process for creating that 90 day transformation.

A two-day workshop for new managers and supervisors – Sharpen and develop your skills with fresh, new insights and innovative tools! As a manager or supervisor, you never know what new challenges each day will bring. You have to counsel employees, manage conflicts, deal with problem workers, delegate assignments and much more. This exciting two-day conference puts your professional development at the forefront with field-proven strategies and techniques in core areas absolutely essential to your success, including how to build high-performance teams, how to inspire and motivate people, how to be a more powerful leader, and many other essential strategies for success.

Reviews

“Comments received from survey audience very favorable. Chip was on pint, insightful, energetic, enthusiastic, engaging and energetic.”

— United Surgical Partners International

“As Chip would say, Fan-Freaking-Tastic! He was a huge hit! People are still talking about him this morning!”

— Micro Matic
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