Chris Malone

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The Human Brand

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1 Video(s) By This Presenter

Chris Malone – Business Speaker

3 Programs By This Presenter

Groundbreaking research by Fortune 500 business executive Chris Malone and renowned social psychologist Dr. Susan Fiske at Princeton University, has yielded a deceptively simple but important finding: as customers, we engage with and become loyal to companies and brands in precisely the same way we do with other humans – on the basis of their warmth and competence.

The implications of these findings are enormous, because widely accepted business practices are completely at odds with our natural triggers of engagement, trust and loyalty. Once exposed to these insights, attendees will be inspired to challenge conventional wisdom and change the way they manage, market and sell their products and services.

Topics and Expertise

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Human Resources Corporate Culture Branding & Advertising Customer Service


“A consummate professional from start to finish, Chris gave a presentation that was not only intellectually stimulating and emotionally touching, but that was also specifically tailored for our audience. His delivery was flawless and he challenged our attendees to truly ‘think outside the box’ and contemplate what it means to be a HUMAN brand in a digital age, I would definitely recommend Chris as a keynote speaker for any organization.”

— Momentum Events & Consulting

“Chris Malone is one of the most polished story tellers I’ve had a pleasure to listen to. Through his presentation, he shared several engaging stories that demonstrate how great brands act like real human beings.”

— Look Matters Creative

“Chris Malone’s presentation was the hit of our annual conference. And I’m not just saying that, we surveyed our attendees and the vast majority selected his keynote as the best. We felt the content was applicable to small businesses and large corporations alike. His presentation was excellent and had the audience deeply engaged.”

— Macaroni Kid Publishing
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