One of the most in-demand Customer Experience and Marketing speakers in the world today, David Avrin, CSP has shared his content-rich, very entertaining and actionable presentations to enthusiastic audiences across North America and around the world including recent presentations in Singapore, Bangkok, Melbourne, Brisbane, Antwerp, Buenos Aires, Bogota, Mumbai, Sri Lanka, Abu Dhabi, Manila, Rotterdam, Barcelona, Monte Carlo, London, Johannesburg and Dubai. David helps organizations recognize, create and promote meaningful competitive advantages to dominate their categories in powerful and memorable ways.
David’s business insights have been featured on hundreds of broadcast media outlets and thousands of online and print publications around the world. He is also the author of three books including the acclaimed: It’s Not Who You Know, It’s Who Knows You!, Visibility Marketing, and his newest book: Why Customers Leave (and How to Win Them Back) was named by Forbes as one of the: “10 Business Books Entrepreneurs Need to Read.” Available everywhere and coming soon in Spanish, Chinese and Russian and just released in India!
In the most competitive business environment in modern history, the winners today are often those who are remarkably easy to do business with. Being better tuned-in to the increasingly unique wants and needs of our customers and clients creates better experiences and increased loyalty. In this eye-opening, high-content and very entertaining presentation, popular Customer Experience and Marketing expert David Avrin, CSP shines a light on a profound shift in customer expectations, while showing your team everyone’s role in eliminating barriers, engaging prospects and creating Customer Experiences worth sharing.
It’s a new world and the marketplace has changed. Countless choices are both nearby and online. Being great at what you do is no longer a differentiator — It is merely the entry fee. Today, winning in business is about discovering, creating and leveraging competitive advantages. In this highly entertaining, thought-provoking and actionable presentation, based on his book: Visibility Marketing, Business Marketing, and Customer Experience veteran David Avrin, CSP will show you and your team how to discover, create and promote meaningful differentiators to gain visibility and earn customers.