- Inventor of the Enterprise Trust IndexTM
- Director of global trust study: The Trust OutlookTM
- AND national bestselling author of The Trust Edge
David Horsager, MA, CSP, is a business strategist, keynote speaker and author of the National Bestseller, The Trust Edge: How Top Leaders Gain Faster Results, Deeper Relationships, and a Stronger Bottom Line. His work has been featured in prominent publications such as Fast Company, Forbes, The Huffington Post and The Wall Street Journal.
Through his graduate research, leadership experience and as a founding partner of Special Delivery Productions, Dave learned firsthand how the world’s most successful people gain and keep the trust of their customers and colleagues. He’s taken that knowledge and broken it down into tangible steps that people can incorporate into their own lives right away.
David has delivered life-changing presentations on four continents, with audiences ranging everywhere from Wells Fargo and the New York Yankees to Goodyear and the Department of Homeland Security. Combining humor and memorable stories with research and insight, Dave sheds light on the confusion and misconceptions surrounding the cornerstone of personal and professional success.
Through speaking, training, consulting, coaching, writing and other resources, Dave and his team at Horsager Leadership, Inc. make it their mission to develop trusted leaders and organizations. Dave also serves on several boards and as an Adjunct Professor of Organizational Leadership for Bethel University’s graduate program. He lives in St. Paul, MN with his wife, Lisa, and their four children.
Trust is a fundamental, bottom line issue. Without it, leaders lose teams, salespeople lose sales, and organizations lose reputation, retention of good people, relationships and revenue. But with trust, individuals and organizations enjoy greater creativity, productivity, freedom and results. Through David’s industry leading research The Trust Outlook™ and firsthand experience working with the world’s highest performing organizations, David reveals how top leaders and organizations drive business results to become the most trusted in their industry.
Trust is the fastest way to increasing influence, impact and business results – yet many leaders are frustrated when their teams avoid accountability, stop push forward priorities or refuse to stay engaged. From firsthand experience working with global leaders around the world, David shows leaders how to increase engagement and earn the trust of those you lead.
The single uniqueness of the greatest organizations of all time is trust. For the trusted brand, people pay more, come back and tell others – this strategic advantage of being trusted is what separates high performance organizations from their competitors, leading to greater profitability, more impact and better workplaces. In this program, David shares case studies and the actionable framework used by organizations around the world to build communities and cultures of trust.
Change is constant – and the speed of business is faster than ever before. How do you build trust and keep things running smoothly during major business transitions or uncertain political climates? In this session, David shows leaders how times of change are the greatest opportunity to build trust and achieve business results in the face of uncertainty.
Trust increases or decreases in every single interaction – what steps are you taking with your prospects, existing clients and loyal advocates to earn and keep their business? Through David’s industry leading research The Trust Outlook™ and firsthand experience working high performing sales teams, David reveals how top sales performers build trust in every aspect of the sales process to win more business and become the trusted choice.