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Dr. Catriona Wallace

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Customer Experience Futurist & Entrepreneur

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As the world moves into an unprecedented time of crisis management the role of Artificial Intelligence has become extremely important. As organizations restructure, send their employees home to work, avoid human to human interactions, minimize their expenditure and try to innovate their way out of the crisis we will see the use of AI increasing as a means to enable each of these factors. Dr Catriona Wallace, an expert in AI and organizational behavior will present on how Artificial Intelligence can be used to:

  • Develop a Digital Workforce that augments employees
  • Enables home-based work
  • Creates efficient information sharing and collaboration for a decentralized workforce
  • Drives efficiency and cost savings
  • Powers innovative solutions that will be in demand post the end of the crisis
  • Ideas, solutions and strategies on the above will be discussed.

AI is now the fastest growing technology sector globally, expanding in investment 12-fold over the next 5 years. AI is one of the top three strategies for the world’s leading companies and is expected to replace 2 million jobs in the next two years. It’s time for all organizations to plan how they will address this transformational force. In this presentation Dr Catriona Wallace will define and discuss AI, Machine Learning and types of AI including:

  • Machine Learning
  • Computer Vision
  • Conversational Platforms
  • Autonomous Machines
  • Data Science and Analytics

Dr. Wallace can also investigate the current state of the market, investment, best use cases and how organizations should be thinking and planning for this tsunami of change that is coming

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