Eric Maddox

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Winning Trust Through Empathy-Based Listening

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1 Video(s) By This Presenter

Inspirational, Motivational, Empathy Based Speaker

2 Programs By This Presenter

Eric Maddox is more than a storyteller — as a keynote speaker, he becomes a mentor and guide, drawing insightful lessons from his war time stories that can be applied to different situations. In his experiences, empathy-based listening has drawn people closer to their goals, no matter what they may be. He believes that this active form of listening gains the trust of the people you interact with every day. It is, in his words, the number one tool for expanding your influence in all areas of life. As one of the most sought-after event speakers, Eric Maddox shares how you can use this powerful technique to turn customers to advocates, bosses to leaders, and followers to active contributors in a team.
Each moment of Eric’s story draws parallels to the way business intelligence is gathered and the necessity of innovation in an ever-changing landscape. The methods and techniques are as relevant in the boardroom as they are on the battlefield. They are proven methods of success up and down the command structure. Eric Maddox and his story will inspire your organization to take action and risks for growth and unprecedented success.

Eric can adapt his keynotes to address your event focus, industry, specific business challenges or areas of opportunity.

  • Empathy based listening
  • Innovation
  • Leadership and influence
  • Perseverance
  • Culture change
  • Teamwork
  • Better decision making
  • Becoming a change agent
  • Adapting to a changing industry


“A one-in-a-billion story…best speaker I’ve ever had the pleasure to work with. [Eric’s] willingness to spend time tailoring the presentation and answering members questions after the conference was most appreciated. I wish all the speakers I work with could be as generous and caring about the outcome of their efforts.”

— Alison Zimmerman

“One of the best keynote speakers I’ve ever seen! Eric’s amazing story of finding Saddam Hussein kept me on the edge of my seat and inspired me to challenge the status quo.”

— Nathan Badgett

“It was an experience I will never forget. Eric is an amazing person with an amazing story to tell.”

— Ron Lallo

“It was unbelievable! Eric was GREAT!!!! So many members said it was the best event ever! He stayed for three hours after the program to mingle with the guests during strolling dinner which is such a nice touch. So many speakers do their ‘thing’ then want to leave immediately. Our members mentioned to me many times ‘he’s a hero’. I can’t tell you enough how much our members loved it!”

— Maureen Panone
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