The results are in, and Newark Liberty Airport is ranked as the worst U.S airport in the 2019 annual ratings from AirHelp. While travel days can be strenuous for anyone, what makes this airport so poor in particular? Reports show that customer satisfaction rates were low since many were displeased with three different categories of air-care: On-time performance, service quality, and food and shopping options.
Travelers are just a few of the consumers living in this world that revolves around customer satisfaction. When it comes to customer care, there are a lot of industries affected by these problems. Therefore, it is important for companies to consider what areas of service their customers might be dissatisfied with. Providing good customer service can be just what you need to differentiate yourself from competitors.
A customer service speaker can provide audiences with hands on techniques directed towards increasing the level of customer satisfaction in a way that surpasses the customer’s expectations. Learn new tips and tricks on how to show good customer service, and keep your consumers coming back for more.
Looking to book a customer service speaker?
Visit eaglestalent.com or call 1.800.345.5607 for more information