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Jim McCann

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CEO of 1-800-FLOWERS.com

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1 Video(s) By This Presenter

Jim McCann- Business Speaker

4 Programs By This Presenter

The story of Jim McCann, tracing his early days as a social worker in New York City through the development of 1-800-FLOWERS.com as an internet pioneer and a leading gift company.

How McCann’s years spent running a home for boys in New York City influenced the management style he uses today.

Nothing is more important than customer service, and to McCann, nothing establishes strong customer service more than building a relationship. But how do you do that? He has some definite ideas…

1-800-FLOWERS.com was a pioneer of e-commerce in 1992, when it became one of the first companies to sell online. The company has continued to enhance its pioneer reputation over the years. Learn some of the company’s secrets of its online success.

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