Julie Zhuo is the co-founder of Sundial, which builds tools to help companies understand the story of their data to make better decisions. Before that she was the VP of Product Design for the Facebook app, where she helped scale the service from 10 million users to over 2 billion during her nearly 14 years there. Her field guide to management, The Making of a Manager, became an instant Wall Street Journal bestseller and was selected as one of Amazon’s Best Business and Leadership Books of 2019.
She writes about technology, design, and leadership on her popular blog and mailing list, The Looking Glass. She graduated with a computer science Bachelors and Master’s from Stanford University and lives with her husband and three children in California’s Bay Area.
For leaders and employees, one of the most stressful situations can be the giving and receiving of feedback. Feedback is necessary for people to improve their work and grow in their role. When done well, feedback can help people improve and thrive in a position. When done poorly, feedback can create a culture of tension. After working for over a decade at Facebook, Julie Zhuo has learned the art of giving and receiving feedback. Using stories from her experience, she provides actionable takeaways that can improve the experience for both parties.