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Kim Seeling Smith

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Light Up Your Workforce

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1 Video(s) By This Presenter

Kim Seeling Smith – Light Up Your Workforce

5 Programs By This Presenter

What does your staff really need to be fully motivated, engaged and productive? Find out by exploring the 5 FOCUSed Conversations, a unique communications framework designed to unlock your employees’ motivations, strengths and career aspirations-three crucial factors in employee engagement. This framework will also significantly enhance (or completely replace) your performance management process.

You will learn:

  • The true cost of a disengaged employee to the company, their team and both their own and your job satisfaction
  • The 8 ‘Currencies of Choice’ that research shows do more to drive engagement and productivity than pay or benefits
  • The 5 FOCUSed Conversations that directly address the 8 ‘Currencies of Choice’
  • A 4 step framework to greatly enhance employee performance
  • 6 tools to help you unlock what your employees need to ‘go the extra mile’ and how they want to be recognized when they do
  • The top 3 tips for helping your staff better manage their careers-so they can stay focused on internal opportunity instead of looking externally
  • How to help employees find their unique value proposition-to ensure greater job satisfaction and effectiveness
  • By understanding and using this conversational framework, not only will you increase your staff’s job satisfaction and productivity-you will increase your own as well.

    This presentation is based on over 5,000 ‘exit interviews’ and Kim Seeling Smith’s consulting work with multiple organizations of various sizes and industries. Kim knows why your employees become disengaged and / or leave-and how to keep the best ones motivated, interested and productive. Once you participate in this presentation you will too.

  • Technology and globalization have dramatically changed the way we work, what we expect from our employees – and what they expect from us. Yet many of the practices we use to hire and manage staff have their roots in the Industrial Age. This-along with the aging workforce-has led to our chronically low employee engagement rates, diminished productivity, soaring employee turnover and a growing global skills shortage.

    This model is broken.

    We must evolve these practices to win the ‘War for Talent’ and to remain competitive in today’s digitally connected, globally oriented world.

    The 5 Cs Model will help participants join the Social Age Evolution through an easy to apply framework. You will learn how to:

  • Hire Correctly:
    -Move from a reactive to a proactive sourcing model
    -Hire for attitude and ability rather than skills and experience
    -Engage their hearts and minds with a robust on boarding program
  • Classify and manage appropriately:
    -Make sure you are spending time with those employees who will provide the largest ROI
  • Compensate fairly:
    -Understand if your staff FEEL well paid and how they define ‘fairly’
    -Use Currencies of Choice to increase engagement and productivity:
    -Learn about the 8 ‘Currencies of Choice’ that research shows do more to drive engagement and productivity than pay or benefits
  • Communicatewith FOCUS:
    -Overview of the 5 Conversations that will directly address the 8 ‘Currencies of Choice’ This presentation is based on Kim’s experience over 15 years working as an international recruiter and interviewing over 5,000 candidates, as well as her recent work as a consultant to numerous organizations.
  • Learn how to shatter the old paradigm of hiring for skills and experience and replace it with Social Age Hiring Skills™.

    Bad hires cost organizations millions of dollars each year. They also place undue stress on managers and teams. Unfortunately, most managers have never been sufficiently trained in hiring well. Many resort to nothing more than matching poorly written resumes to even more poorly written job descriptions and then relying on gut feel when making this critical business decision. A decision that they often live to regret.

    Hiring for the Social Age also presents its own set of unique challenges.

    In our digitally connected, globally oriented world we must hire people to be more innovative, strategic and creative. We must hire problem solvers. There is a very specific way to both attract and screen this top talent.

    This presentation will help participants understand:

  • Why hiring for skills and experience is an antiquated and flawed methodology and how to screen instead for attitude and ability
  • The 3 keys to a great hire
  • 5 steps to creating a truly great job description that will not only help you hire better people for the position-it will also tremendously decrease performance problems
  • The most common pitfalls hiring managers encounter when interviewing candidates and how to avoid them

    Did you know?

  • A 2012 Hudson study says that 44% of hiring managers surveyed reported that their last hire was ‘not good’
  • It costs between 50 – 200% of an employee’s annual salary to replace them
  • 22% of employee turnover occurs within the first 45 days of employment
  • We are in the midst of a 30 year critical skills shortage, which will make it increasingly difficult to hire the right people

    Give your managers the tools they need to hire well every time.

  • A deep dive into the 5 FOCUSed Conversations, a unique communications framework designed to unlock your employees’ motivations, strengths and career aspirations-three crucial factors in employee engagement.

    This framework will also significantly enhance (or completely replace) your performance management process.

    The Mind Reading for Managers Workshop takes you through a step-by-step process to plan, conduct and document regular, robust, FOCUSed conversations with your staff on the five topics that research shows will make the biggest difference in employee engagement and productivity: Feedback, Objectives, Career Development, Underlying Motivators, and Strengths.

    This workshop also equips managers and supervisors with additional Conversation and Coaching Skills as well as a customized Conversation Roadmap and accompanying exercises and tools to increase the effectiveness of conducting these conversations.

    You’ll learn:

  • The 8 ‘Currencies of Choice’ that research shows do more to drive engagement and productivity than pay or benefits
  • The 5 FOCUSed Conversations that directly address the 8 ‘Currencies of Choice’
  • A very simple, question-based coaching model
  • How to write job objectives that are clear, concise, purpose filled and can be used to more effectively hold employees accountable for performance
  • The top 3 tips to helping your staff better manage their careers-so they can stay focused on internal opportunity instead of looking externally
  • 6 tools to help you unlock what your employees need to ‘go the extra mile’ and how they want to be recognized when they do
  • How to help employees find their unique value proposition
  • Learn how to shatter the old paradigm of hiring for skills and experience and replace it with Social Age Hiring Skills™.

    Bad hires cost organizations millions of dollars each year. They also place undue stress on managers and teams. Unfortunately most managers have never been sufficiently trained on hiring well. Many resort to nothing more than matching poorly written resumes to even more poorly written job descriptions and then relying on gut feel when making this critical business decision. A decision they often live to regret.

    Hiring for the Social Age also presents its own set of unique challenges.

    In our digitally connected, globally oriented world we must hire people to be more innovative, strategic and creative. We must hire problem solvers. There is a very specific way to both attract and screen this top talent.

    This workshop provides participants with a Framework and supporting ‘Handbook’ of practical tools to source, hire, evaluate, select, attract and on board top talent, helping to ensure that each hire is the best hire.

    Learning Objectives

  • Use the Hiring Framework for recruiting and building a great team, from preparation to start date
  • Employ the tips, tools and techniques to complete essential planning activities, write a robust job description and create a high-impact internal or external job advertisement Apply techniques to screen resumes and ‘read between the lines’ during interview preparation
  • Follow the Interview Process to prepare for and conduct consistent and effective interviews every time
  • Construct effective Evidence Based interview questions and use effective questioning techniques during interviews
  • Body language
  • Advanced interview techniques
  • Practice using real life scenarios
  • Topics and Expertise

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