Empathy Advocate. Dynamic Keynote Speaker. 4x Author. Podcast Host, Entrepreneur, and Optimist
Empathy Advocate. Dynamic Keynote Speaker. 4x Author. Podcast Host, Entrepreneur, and Optimist
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Maria Ross is a speaker, facilitator, author, strategist, and empathy advocate who believes cash flow, creativity, and compassion are not mutually exclusive. She’s spent decades helping forward-thinking leaders, teams, and brands connect and engage through empathy to accelerate growth.
Maria has authored multiple books, including her newest, The Empathy Dilemma: How Successful Leaders Balance Performance, People, and Personal Boundaries, Her previous book, The Empathy Edge sparked a movement and she now hosts the top-rated The Empathy Edge podcast, speaking with leaders, change makers, authors, and activists on how to achieve radical success through empathy.
Maria delivers powerful talks and leadership training workshops for companies such as Salesforce, TBWA/Worldwide, New York Life, and CHRISTUS Health. Maria has delivered dynamic keynotes at venues ranging from TEDx to The New York Times to The 3% Conference. Maria has appeared in many prominent media outlets, including MSNBC, NPR, Wisdom from the Top with Guy Raz, Forbes, ABC News, Entrepreneur and Thrive Global. Maria lives in Northern California with her husband, young son, and American Bully rescue dog and serves clients worldwide.
Every problem that exists in the business world can be traced back to a single, common origin: LACK OF EMPATHY.
Sexism. Ageism. Deep-seated, mind-clouding prejudices. Furious customers and failed business launches. Partnerships abandoned out of fear, projects destroyed by misunderstanding. Every problem that exists in the business world can be traced back to a single, common origin: Lack of empathy. When we are unwilling to place ourselves in someone else’s shoes-unwilling to talk, listen, or understand another point of view-we remain paralyzed. Instead of finding solutions, we repeat the same mistakes. This impacts our professional reputation, team’s productivity, customer’s experience and organization’s performance.
It’s time for a new business paradigm. Learn how you can amplify empathy through your work and bring your organization along with you to create a better world. Empathy speaker Maria Ross reveals exactly how empathy makes leaders (and organizations) stronger and more sustainable, how it accelerates revenue and performance, and she offers five concrete ways to flex your empathy muscles for great success.
This is a great fit for hungry audiences clamoring to align their values with their work and heal the world, starting in the workplace. If your audience or team is struggling to do good while still doing WELL financially, this is the program to choose.
YOU WILL DISCOVER:
All across the globe, organizations are becoming more human-centric. They’ve jettisoned old paradigms of success that center on endless overtime and constant employee sacrifice. They’ve tied success to purpose and workforce morale and helped people balance personal and professional needs as their priorities change. They’ve made shifts that are both necessary and positive.
But now, those striving to be empathetic leaders and colleagues are experiencing the dark side: Taking on extra work, avoiding conflict, spending too much time on personal issues, or simply burning out from trying to balance concern for colleagues with the needs of the business.
How can we remain human-focused and still maintain high performance, set personal boundaries, and avoid burning out, without being treated like villains?
In this timely talk by empathy advocate, TEDx speaker, podcaster, and strategist, Maria Ross, author of The Empathy Edge, you’ll discover how empathy benefits your organization’s performance and why your perception of empathy might be false and leading you astray. You’ll also learn about 5 valuable pillars to being an empathetic and effective leader or colleague and how they will enable you to find success in the new world of work.
TAKEAWAYS:
Workplace culture has changed, but some organizations are struggling to keep pace — yet wonder why sales or growth is stagnant.
Join Maria Ross, author of The Empathy Edge: Harnessing the Value of Compassion as an Engine for Success, as she shares evidence and case studies underlining the importance of cultivating empathetic cultures in the business world. You’ll learn how empathy makes organizations stronger, discover what the next generation of talent is demanding in their workplace, and get actionable ways to create a more empathetic culture where your people can thrive.
This discussion will open your eyes to the value of empathetic culture on tangible business results, and help you begin cultivating that culture within your own workplace.
YOU WILL DISCOVER:
Today’s savvy customers demand empathy from the brands they choose. In fact, doing business online and social media requires us to be more empathetic than ever before — if we want to keep customers, gain market share, and thrive.
Most organizations pay plenty of lip-service to “putting the customer first” and operating from a place of compassion, but far fewer actually deliver on this promise. In a world where companies prioritize shareholder returns over employee safety and profit over purpose, many people worry that empathy has abandoned the corporate world for good.
Fortunately, we have the power to turn that tide. Everyone from CEOs to programmers to middle managers can take steps to imbue their company culture, offerings, and customer interactions with genuine empathy.
Frankly, today’s savvy customers are demanding it from the brands they choose.
Especially in the ever-evolving online sphere. In fact, doing business online and in social media demands that we be even more empathetic than ever before if we want to keep customers, gain market share, and thrive.
In this compelling talk, speaker, facilitator, and empathy advocate Maria Ross—author of The Empathy Edge: Harnessing the Value of Compassion as an Engine for Success—will explore the value of compassion as a competitive advantage. Learn how you, as leaders and marketers, can amplify empathy through your work, create a more empathetic experience online, and bring your organizations along with you to create a better world.
With fascinating stories from founders, change-makers, and brands we know and love, Ross reveals exactly how empathy is not just good for humankind, but actually makes brands stronger and more sustainable.
YOU WILL DISCOVER:
This keynote, based on my popular TEDx talk, presents the business case for skeptics to encourage more empathy to take root and transform people from the outside in. And inspires listeners to smash outdated success paradigms for a more hopeful and connected future.
Although we are currently experiencing an empathy deficit in our world, smart leaders and teams have found that compassion, creativity and cash flow co-exist in balanced harmony. Let’s Trojan Horse the skeptics into embracing empathy with actionable steps that transform them from the outside in. How? By showing people that empathy is not just good for society, it’s good for business.
General directives to “be more empathetic” or “be kinder” don’t help anyone, but actionable steps do. How about we start flexing our empathy muscle in the place where we spend the bulk of our time: AT WORK.
This keynote presents the business case to skeptics, encouraging them to embrace empathy and transform from the outside in. It inspires listeners to smash outdated success paradigms for a more hopeful and connected future.
Come hear Maria’s powerful, inspirational, and humorous story as she shares her journey back to strength and success. Her hard-won insights into life balance, work, stress, gratitude, time management, and focus are guaranteed to give you new perspective and insight on your own life and work. Maria’s tale of deep resilience will have you laughing and crying, and the practical lessons she shares will show you how to handle adversity … rather than waiting for a life-threatening crisis to hit.
Shortly after moving to a new city and starting her own business, Maria Ross was struck down with a brain aneurysm rupture at the age of 35. About 40% of people who experience her type of hemorrhage die as a result, and 4 out of 7 will suffer disabilities. But Maria bounced back better and braver than ever. Doctors dubbed her recovery “miraculous.”
And after months and years of healing, she re-booted her brain and business and COMPLETELY reframed her life.
Since her injury, she’s written many books, traveled extensively, had a son, and built up her thriving business … but not without some powerful lessons learned along the way.
Maria’s experience there was so overwhelmingly supportive, and positive it showed her the power of empathy to heal. And got her thinking about how any business can scale empathy, no matter how bureaucratic, which led to her current work as an empathy advocate who shows progressive, people-centric organizations and leaders how to achieve radical success through empathy.
She turned tragedy to triumph, and used this life-disruption as a spark to fuel a brand new path for her purpose-driven work.
Come hear Maria’s powerful, inspirational, and humorous story as she shares her journey back to strength and success. Her hard-won insights into life balance, work, stress, gratitude, time management, and focus are guaranteed to give you new perspective and insight on your own life priorities. Maria’s tale of deep resilience will have you laughing and crying, and the practical lessons she shares will show you how to appreciate each day … rather than waiting for a life-threatening crisis to hit.
YOU WILL DISCOVER:
We will all experience crises at some point in our lives. Death. Divorce. Medical diagnosis. Loss. Hardship. Such adversity can turn our worlds upside down and cause us to lose sight of who we are. But in that breakdown, there are opportunities to reclaim your identity and emerge even stronger on the other side as a result. Maria shares her powerful recovery journey from a near-fatal aneurysm , where her skills and personality changed with a jolt. She was forced to ask what makes us who we truly are? And it’s not often what we think! In your search to redefine or adapt to a New You, enjoy Maria’s three valuable keys to bouncing back and reclaiming your identity.
“Twice now, I have hired Maria to speak for me at the SIM Women Leadership Summit – an annual gathering for female C-suite leaders and their direct reports. She delivered the opening keynote and set the bar high for the rest of the speakers! Maria has an amazing approachability that enables her to take complex strategies and translate them into actionable steps we can all begin to use the next day. Her most recent talk leveraged insights from her new book, The Empathy Dilemma and the response was incredible as the audience was deeply engaged and continued to reference her talk throughout the day!”
“Maria is an engaging, inspiring speaker who brings all of her knowledge, life experience, and delightful personality to her speaking engagements. Over the course of our 3-day retreat, Maria’s presentation was the favorite of the group! She helped the group understand the business case for empathy and provided practical tools and strategies for strengthening empathy in the workplace.”
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Maria was our Keynote speaker at Sales Kickoff when I was at Lever. It is no small task to tackle a topic like empathy in front of over 100 sales and support folks. I could not have asked for a more engaging and relevant presentation. Having reps come up after the presentation to share their stories and gratitude for the session is more than I could have asked for.”
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Maria and I partnered on a global webinar on empathy. She was an incredible partner during every step of the process from the design of the session to the promotion to the actual webinar. She is proactive, brings data and stories to the audience, and is a terrific conversationalist. I highly recommend her for events and conferences – especially given the relevance of her content today.”
“Maria is both a fabulous speaker and subject matter expert on empathy in the workplace. Her style and enthusiasm kept the audience super engaged. Plus Maria shared ideas that could be implemented immediately. Thank you again, Maria. We enjoyed working with you!”
“Maria has been a repeat speaker for BlogHer Conference. Whether she’s using her personal life experiences as the framework for a deep personal development conversation, or leading a tactical workshop on developing your personal brand, Maria delivers stellar content. And actionable content. We have had Maria speak on more than one occasion (which is rare…we feature 80% new speakers at every event, so repeat speakers are a rarity). And we would have her speak again!”
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