Certified Speaking Professional Mel Kleiman is an internationally recognized authority on how to recruit, select, engage, and retain frontline hourly employees and the people who manage them. His expertise is based on his practical experience as the former owner of three different businesses as well as more than 30 years of research and consulting field work. Kleiman is best known for high energy, interactive presentations that deliver pragmatic, memorable, take home ideas and advice that can be used by anyone to improve every aspect of employee hiring and retention.
As featured on CNN Headline News, Kleiman also has seven books to his credit including the bestselling Hire Tough, Manage Easy and is a regular contributor to Convenience Store Decisions, MultiUnit Franchise, Restaurant Hospitality, Coke Solutions and National Shoe Retailer magazines.
Kleiman is the founder and president of Humetrics, a leading provider of best practice information, training, and resources for those responsible for recruiting, hiring, and retaining employees. He has been a member of the National Speakers Association since 1992 and was awarded the coveted Certified Speaking Professional designation in 1999. He also serves as a board member for the National Restaurant Association Educational Foundation and for the Workforce Institute as well as being a longstanding member of the Society for Human Resource Management.