For more than 25 years, Michael has traveled the world researching, writing, and speaking about inspiring workplace cultures, inspiring leaders, and businesses that leverage their humor resources to drive outrageous results for their employees and their customers.
He is known as one of North America’s leading speakers on creating high-performing, service-first cultures. His high-energy, hilarious, inspiring, and thought-provoking presentations are often rated as having the greatest impact and relevance of any presentation at a conference, which is why Michael has been listed as one of Canada’s most-requested business speakers.
Michael has delivered his captivating keynote presentations and training workshops to more than 3,000 audiences, from Austria to Australia, from Boston to Bermuda, from Cleveland to Calgary.
His presentations offer relevant, practical ideas delivered with his memorable brand of clean humor. “Inspiring,” “hilarious,” “energizing,” “fabulous ideas,” and “incredibly relevant and timely content,” are phrases clients repeatedly use to describe the impact of his presentations.
His ideas on building better workplace cultures have been featured in hundreds of publications worldwide, while hisInspiring Workplaces blog has been recognized as one of the top-30 workplace blogs in the world.
Michael is also the creator of the Culture Leadership Academy online course and a LinkedIn learning course on exceeding customers’ expectations.
Michael lives in Canmore, Alberta, one hour west of Calgary in the inspiring Canadian Rockies.