In a world where negativity spreads fast, the most powerful people are the ones who know how to broadcast something better.
Every message we send—an email, a team update, a quick hallway exchange—broadcasts something. And that “broadcast” sets off a ripple effect that shapes how people think, feel, and perform. Today, in workplaces flooded with pressure and fast-moving change, communication isn’t just a soft skill. It’s one of the most scalable drivers of engagement, resilience, and success.
In this energizing, research-backed keynote, former CBS News anchor and positive psychology researcher Michelle Gielan reveals how positive communication rewires the brain for greater clarity, energy, and performance. Drawing on her groundbreaking studies with UPenn, Harvard, and Yale, as well as her work with leaders at global organizations, Michelle shows how small, intentional shifts in the way we communicate can dramatically improve culture, trust, and results.
Through stories, experiments, and immediately usable tools, Michelle teaches audiences how to disrupt negative spirals, deliver messages that motivate, and create the kind of communication patterns that fuel high performance. Participants leave with concrete strategies they can apply that same day to amplify resilience, productivity, and connection across their teams.
Learning Outcomes:
- Learn the neuroscience behind positive communication and why small language shifts have outsized effects on engagement, performance, and well-being.
- Practice evidence-based techniques to inoculate the brain against stress and negativity—reducing reactivity and increasing clarity under pressure.
- Use strengths-based and solution-focused framing (“non-sequitur praise,” verbal and non-verbal cues, and micro-messages) to motivate and energize others.
- Shift team communication patterns to break negative contagion loops and create a talent-enhancing environment where people feel supported, seen, and capable.