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Nick Sarillo

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Entrepreneur, Speaker & Author Of "A Slice Of The Pie: How To Build A Big Little Business"

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2 Video(s) By This Presenter

Nick Sarillo – Sizzle Reel
Nick Sarillo – TEDxTU

4 Programs By This Presenter

How to Use Purpose & Values to Create a Thriving Organization
Do your employees love to come to work? Join Nick Sarillo, author of A Slice of the Pie, and Founder of Nick’s Pizza and Pub as he shares his success secrets to turning any small business into a successful, high-performance organization. One where employees love to come to work – and it shows, each and every day through their performance. Nick’s restaurant is one of the top ten busiest independent pizza companies in the U.S Margins are often twice those of the average pizza joint, while employee turnover is less than 20% per year in an industry that averages more than 150% …which is incredible when you consider more than 70% of Nick’s employees are under the age of 25 and part of a generation in which job hopping is the new normal. Nick’s restaurants serve as a great example of how clearly defining and living your company’s purpose and values can create a world-class culture in any organization and industry. Nick will share real life examples from his experience detailing how you can create the type of company culture you’ve always wanted to work for. Nick also provides tangible tools that you can begin implementing in your business immediately!

Have you ever tipped your server a $1000 for a $35 restaurant bill? At Nick’s Pizza and Pub restaurants this has happened four times. Nick Sarillo’s compelling and surreal “It’s A Wonderful Life” story about an everyday business that was able to rally and unite an entire community serves as a great example of how clearly defining your company’s purpose and values can create a world-class culture of customer service in any organization and any industry. Enhancing customer service starts with turning your employees into leaders rather than followers. At Nick’s, the word “customer” is actually not part of the language; instead the goal is to create meaningful “guests” relationships and experiences that go beyond a single monetary transaction. Similarly, Nick’s does not have a “staff” hired to perform mind- numbing tasks. Instead Nick’s dynamic “team” of leaders work together as a dedicated family, utilizing their purpose and set of values to find solutions on their own. In this session, gain Nick’s real-life examples of how to set your team up for success and provide “Unforgettable Guest Experiences.”

A Proven Method For Achieving Purpose And Profitability
Today’s ever-changing business environment requires a new type of leader to be more effective in the way we communicate and develop our people. In this session, be inspired to shift from the dated command-and-control style of leadership and join the Trust and Track LeadershipTM movement. The restaurant industry is known for having 150-200 percent employee turnover rates. With almost 200 team members, Nick’s Pizza & Pub maintains less than a 25 percent turnover annually. How can that be? Being a Trust and Track Leader means operating in an environment of trust and having the ability to lead company culture, not just tell people what to do. Using real life experiences, Nick shares how to create a meaningful place to work where leaders are coaches that build and inspire their team.

How to Benefit From Your Youngest Employees
Millennials and Gen Z (under the age of 19) has brought unique workforce opportunities. They expect to “feel” heard and want a spot at the table. They expect to be mentored and recognized. At Nick’s Pizza & Pubs restaurants, millennials lead the way – not only do they represent more than 70% of the workforce, they are great leaders and strongly contribute to the bottom line. Nick’s operates a “Business as a School” with processes based on company purpose and values for hiring, onboarding/training, feedback, recognition and more. Come and learn how you too can successfully integrate millennials into your workforce.

Topics

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Reviews

“Nick was great. I received nothing but positive comments from the attendees. He delivered exactly what I wanted.”

— Sysco Central Illinois

“What made Nick relate to our audience of family business owners so well was that he had “been there, done that.” Add to that his genuine care and concern for his audience and his keynote was a complete home run. One CEO told me that after hearing Nick’s presentation he realized more than getting his top leaders ready for succession, he needed to change the culture in his company. That was a huge for him!”

— Meridian Associates

“Nick did a wonderful job with the group. He was engaging, passionate, and direct. People really walked away with great direction and validation. Nick is a true Entrepreneur! THANK YOU!”

— Inc. Business Owners Council

“Using Nick’s leadership tools, we transformed how we work together and communicate. Teamwork, collaboration, and little to no drama, have made us more efficient and the best part is that we are all having more fun than ever.”

— State Farm’s Presidents Club

“Nick brought passion to a whole new level while telling his story at Summer Brand Camp. He delivered a unique and heart felt message that left the audience with actionable items to take back and implement at their own organizations. Attendees were touched and motivated by his story and talked about it for weeks after the event! Nick would be a great addition to any speaker line up.”

— People Report & Black Box Intelligence

“Nick’s title could be Chief Story Teller! By being authentic and vulnerable, the stories and experiences he shares are truly inspiring and thought-provoking. Equally important, he backs up the stories with simple and actionable ways to move forward. The business owners and teams attending Aileron’s LIFT summit walked away with new ideas to evolve their culture, develop their people, and improve their leadership.”

— Aileron

“[Nick] quickly connected with our leaders through his genuine and powerful storytelling style. Nick provided practical, relevant and thought-provoking tools. In addition, Nick shared with our leaders his proven methods to improve team retention, productivity and customer service. Most gratifying was to hear from a number of our leaders having implemented those tools within their teams.”

— Children’s Hospital of Chicago

“Nick was a great dynamic speaker; very relevant to our industry. Walking away from this with amazing ideas to bring back to my club. Thank you!”

— Lancaster Country Club

“Using Nick’s leadership tools, we transformed how we work together and communicate. Teamwork, collaboration, and little to no drama, have made us more efficient and the best part is that we are all having more fun than ever.”

— Lifetime member of State Farm’s Presidents Club

“Thank you again for speaking at the Stericycle Leadership Summit… You were anecdotally mentioned many times as one of the best sessions of the event! Everyone loved your shift feedback tool as well.”

— Stericycle
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