Dr. Paul White is a psychologist, author, speaker, and consultant who makes work relationships work. For the past 20 years, he’s improved numerous businesses, government agencies and non-profit organizations byhelping them create positive workplace relationships and environments and raise the level of job satisfaction for both employees and volunteers.
Dr. White is coauthor of the book, The Five Languages of Appreciation in the Workplace, written with Dr. Gary Chapman (author of the #1 NY Times bestseller, The Five Love Languages) which has sold over 100,000 copies since its release in August, 2011 and has been translated into nine languages. Based on their extensive research and expertise, Dr. White and Dr. Chapman have developed a unique way for organizations to motivate employees that lead to increased job satisfaction, higher employee performance, and enhanced levels of trust.
As a speaker, Dr. White has given lectures around the world, including North America, Europe, South America, Asia, and the Caribbean. His expertise has been requested by Princeton University, Dartmouth College, Microsoft, Napa Valley Community Foundation, and numerous national organizations.
Dr. White graduated Magna Cum Laude from Wheaton College, earned his Masters of Counseling from Arizona State University, and received his Ph.D. in Counseling Psychology from Georgia State University, where he received the Outstanding Doctoral Student award during his final year of study. He has been married for over 30 years and is the father of four adult children. He relaxes by fishing, enjoying nature, and watching college basketball.
Unfortunately, many workplaces today are characterized primarily by complaining, sarcasm, and an overall negativity. This leads to poor morale and increased frustration among employees and managers – and results in higher staff turnover and numerous negative behaviors. Fortunately, there are practical steps that can be taken to create a more positive work environment. Learning how to communicate authentic appreciation to colleagues (rather than “go through the motions” employee recognition) can make a huge difference – as attested by our clients (Microsoft, Miller Coors, Million Dollar Round Table, numerous hospitals and over 250 colleges). This fast-paced, high-energy humorous presentation will encourage you and give you the tools and resources to make a difference in your workplace.
Funds continue to be tight in all sectors; as a result, the stress level in workplaces is still extremely high. In spite of the growing number of employee recognition programs, employees react negatively to “going through the motions” recognition. Supervisors are frustrated, not knowing what to do to support their staff. Learn the core conditions for individuals to truly feel appreciated, how to empower your staff by giving them thanks in the ways that are meaningful to each individual, and practical ways to overcome the common challenges encountered.
Change is part of our everyday lives, especially in the workplace. Updated rules and regulations , new technology, different processes and procedures, changes in organizational leadership — it seems never-ending. Implementing change across organizations is one of the biggest challenges leaders face today. Partly because “change” has a negative connotation for most employees — and they balk at it. Discover how to make change go more smoothly and with less resistance by helping employees feel truly valued and appreciated for what they do. When team members receive authentic appreciation from supervisors and colleagues, their level of trust increases, their anxiety surrounding the changes decreases, and they are more receptive to working with leaders to make the needed changes happen. Learn the process and resources that can help remove “change” from the dirty word list of your employees.
More and more is being discussed about the toxic workplace – and research has shown that millions of people report hating their jobs. Dr. White, in research for his new book, Rising Above a Toxic Workplace, has identified those characteristics that create negative workplace environments and the early warning signs employees should pay attention to. Additionally, he (along with co-authors, Dr. Gary Chapman and Harold Myra) has created a “survival kit” to help individuals cope with challenging situations and to be able to take care of themselves in an unhealthy environment. Be ready to wince with pain (to some of the stories), be encouraged (by the steps that can be taken), and laugh together as Dr. White addresses the realities of negative workplaces but gives instructions on how to avoid becoming one.
While communicating appreciation to colleagues is important and valuable, if there are underlying challenges with poor communication patterns (including “no communication”), a foundational lack of trust among employees and with management, and an overall environment where individuals repeatedly feel treated with disrespect, these issues must be addressed first. Dr. White will explore the issues that create these negative patterns, especially our cultures misunderstanding of trust and how to build (or rebuild it), and then give practical steps each participants can apply in their daily work relationships.