Robert Stevenson

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Expert at Building a High Performance Culture Improving Efficiency & Accelerating Growth

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4 Video(s) By This Presenter

2023 Sizzle Reel
Speaker Highlights
No One Starts Off Great
Promotional Video

10 Programs By This Presenter

How the Best Get Better
This double-edged sword presentation cuts to the core of performance, both business and personal performance. Mandates from management throughout the country all seem to be singing the same song: “If we are going to remain successful and be players in the marketplace both now and in the future, we must constantly strive to learn more, improve our quality of service, increase customer satisfaction, increase market share and do it in less time with fewer people.”

To keep elements for success effective, to facilitate individuals performing at their Optimum Level, it sometimes takes a catalyst of rare ingredients to first ignite the fire and then keep it blazing. This Peak Performance program was designed to be the catalyst to get things moving, and also teach techniques to keep it going.

You’ve Got To Make Them Say Wow!
This program deals with dispelling the theory that the customer is always right. Whether it was selling a Dixie cup of lemon-aid on the sidewalk or closing a multimillion-dollar deal, anyone who has ever dealt with a customer knows the customer is not always right. Many times the customer is wrong, very wrong; however they are still the customer. This Customer Service program addresses how to keep customers spending their money at your organization without giving away the farm. By exploring not only in the initial sell, but also addressing how to improve repeat and referral business, this program will provide concrete examples of ways to improve your selling techniques. This program has been designed as an educational, interactive seminar for anyone who has customer contact, from Executives, Managers, and Supervisors to Hourly Personnel.

The Single Most Important Skill Determining Your Success In Life
The Single Most Important Skill Determining Your Success in Life is Communication. Communication is an interactive event between two or more individuals; a give and take of thoughts, wants, or needs. Communication is a skill that must be learned and practiced regularly in order to be successful at it. This communication program was designed using proven and powerful communication techniques intended to call the audience to action, calling them to examine their own skills, and then calling them to actively practice improving those skills.

If You Don’t Like Change – You Are Going To Hate Extinction
Change is a constant. You can either choose to embrace it or watch as you organization disintegrates right before your eyes.

Some people embrace change. Some people just go with the flow and deal with it only when they have to. Then there are those few, die hard, stubborn, inflexible, obstinate people out there, who are going to fight changing to the bitter end. In today’s accelerating pace of technological change, if you plan on WINNING, SUCCEEDING, and STAYING ON TOP, you better pay attention to the ever-changing landscape. Blind devotion to past technologies, methodologies, systems and procedures is a success killer. The pace of change is accelerating in every industry, every market, and in every facet of our daily lives.

This program is designed to show people how to not only handle change, but embrace it; in simple terms, how to cope, control and capitalize on change. It will show you how making a decision to alter your course (change) becomes a catalyst for emerging ideas. Your mind wants a direction, a course, a decision and when you give it that clarity it rewards you with new hope, inspiration and energy; you quit floundering in your indecision and flourish in your new direction. It puts you in a better frame of mind and you now start seeing how you can make things work rather than dwell in the debilitating mood of self-defeat; changing your mind becomes and energizing force.

The Leadership Formula
The Leadership program focus is on practical, insightful and useful skills that help to make relationships work and companies prosper. Designed with the goal of helping organizations thrive in today’s marketplace, Mr. Stevenson identifies how to start, maintain, and deepen working relationships. This program starts with the nine elements of the Leadership Formula then delves even deeper into the philosophy of relationships. Robert Stevenson addresses courage and challenge, confidence and commitment, compassion and communication, change, cooperation, and control.

I’ve Got Your Back
For your organization to succeed in this ever changing environment you need to be certain you are running at peak performance; all resources must be utilized to full potential. When considering the resources of an organization, its most valuable asset is always its human resources. To be able to maximize results, you need to be able to maximize Operations, Preparations, Motivations, and Expectations. Robert Stevenson has developed a program that addresses the many aspects of teamwork and how to make it function at its optimum potential.

Great TEAMWORK is the true reason for success of any company and it rests in the hands of their employees Coming Together as ONE.

Riding a New Wave To Success
Mr. Stevenson has developed this program to facilitate the Strategic Planning process. This program enables the organization to get a handle on what it is doing right, where it can improve, and what must be done to reach the goals being set. Some of the greatest experts for any business are their own people. Utilizing various aspects of dynamic interaction, Mr. Stevenson will take full advantage of the brainpower sitting in the room. With Robert as the catalyst driving the audience, everyone will get involved and in no time be combining their collective brilliance to accomplish far more than previously thought possible. This training session will show participants how to involve their own associates or subordinates in obtaining the best possible solutions for problems and issues they face.

Participants will learn how to dig deep to find what needs improvement and learn how to produce a prioritized strategic action plan intended to improve the organization and better prepare it for today’s ever changing environment. Depending on time constraints this program can also give a detailed account of what is going right, and what needs improvement along with having the group produce a prioritized strategic action plan intended to improve the organization and better prepare it for today’s highly competitive and ever changing environment. This seminar will prove to be one of the best allocations of corporate resources ever authorized.

The Answers To Successful Selling Are All Four Letter Words
The art, discipline, techniques of selling have traveled many different paths over the centuries. Whether one is doing research or actually working in businesses it is obvious the path to selling effectively has gone from simple to highly sophisticated and back again. This program doesn’t mean to oversimplify the process of selling something, but it will make it understandable and easy to implement by sticking to the basics. The program breaks down the Art and Science of Selling into a no-nonsense set of guidelines that will make even the most novice of salespeople a success.

The Relentless Pursuit Of Excellence
Simple words like “Why” or “What if” can save a company if asked at the right time. Great leaders see challenges as an invitation for the group to test, justify, explain, and prove ideas. They welcome vigorous dialogue and debate. They see argument and disagreement as catalysts to better solutions. Unfortunately, some managers / bosses / CEOs / companies have instilled such an environment of fear that they seldom, if ever, have anyone question their ideas, policies, procedures, or methods. In an environment where the Top 10 In-Demand Jobs today did not exist in 2004 and the amount of technical information in the world is doubling every 2 years, innovation has become one of the critical functions of survival for companies today.

“Great managers” have no problem admitting a policy or procedure just doesn’t work anymore. They understand you cannot become what you need to be by remaining what you are. This program will teach your participants how to delve, inquire, forget the past, try a clean slate, rewrite the rulebook, involve other fields of expertise, look from a different angle, try to find a 2nd right answer, along with the importance of involving all departments and levels of experience. It will show them how to inspire, exchange ideas, share experiences, describe challenges, have a shared sense of purpose, and learn from each other. If you want to create an Innovative Environment where your people will understand the power and purpose of openly and candidly challenging the rules, understanding the genius of subtraction rather than addition, appreciate that the Hero is the one with ideas and how “not” to succumb to the destructive power of traditional mindsets … then this program is for you.

Essential Habits For Success
Why is it that some people succeed while others fail? That answer seems to elude most people. With over two decades of research from having interviewed over 10,000 employees, managers and senior executives in over 250 industries, Mr. Stevenson has amassed an enormous data base on the subject of SUCCESS.

That research has helped him write a book addressing what he feels are the Fifty-Two Essential Habits for Success. Mr. Stevenson has designed a study method so “simple” that he will be able to show your attendees how to master all the habits and make them a part of their daily life. A method that will only take a couple of minutes a day. This program is designed to not only help individuals become more talented, motivated, productive, and successful but help organizations do the same by identifying key habits they must possess as well.


“Robert Stevenson’s presentation was absolutely amazing and nothing short of inspiring. We have had many speakers, but never any like Robert … they loved him and want more!”

— FedEx

“You hit home on all fronts – service, stress, team building, dealing with change, communication and leadership. I thank you for a truly inspiring and rewarding experience. The best part of all, you made me a hero.”

— American Express

“I cannot thank you enough for your fantastic presentation. The feedback we have received was that it was the best speech we have ever had in the history of the convention.”

— National Association of Collegiate Directors of Athletics

“I appreciate all the research you did preparing for your program. Your message was so spot on … it was as if you worked for Bridgestone.”

— Bridgestone Tires

“Your program was a tremendous success. The one thing they were talking about at the entire conference was, YOU! You did your homework, you knew our business and everyone loved you!”

— Kentucky Fried Chicken

“This is the third time you have addressed our organization and your presentation was awesome, again.”

— Honeywell

“Your presentation was tailored to our audience in a way that I’ve never seen in a presentation before. One of the best presentations and one of the best speakers I’ve ever seen. You were awesome.”

— TechData – Canada

You captured the audience’s attention immediately. The standing ovation and audience engagement were a testament to your lasting impression.”

— Prudential Life Insurance

“Our delegates have not stopped raving about your presentation! Never in my memory has a speaker received a standing ovation at an ESTO conference.”

— Travel Industry Association of America

“In speaking to over 2,000 high school educators, college professors and our career business development partners, Robert was GREAT!!! His program absolutely could not have been any better. Out of a rating of 1-5, 5 being the highest rating, he received a 5 +++.”

— South Carolina Department of Education Education & Business Summit

“We are very pleased with the input from the evaluations and the high ratings which you and other presenters (15 speakers) received. You should know that your two presentations rated the highest of the conference.“

— Stiles Machinery

“The feedback was overwhelmingly FANTASTIC! Everyone really enjoyed your presentation. They especially appreciated your energy and enthusiasm as well as your suggestions for things they felt they could implement immediately. Many noted that this was the BEST retreat yet.”

— Maricopa Integrated Health System

“I want to take this opportunity to thank you for delivering such an inspiring message to our dealers. Your enthusiasm and humor really resonated with the audience. I really appreciate how you researched our business in advance to tailor your materials to our needs. Your words and stories really ‘hit home’ with our dealers. Thanks for making our keynote presentation special.”

— Yamaha Motor Corporation

“Rob, thank you for your professionalism and for a GREAT presentation … but most of all your commitment to learn about AutoZone and the daily activities that drive our team. Hopefully, in the future, we will be able to work with you in other events.”

— Autozone

“Robert, thank you so much for the great presentation you made to our leadership group. You really made an impression on everyone. To let you know, almost every speaker throughout the next day and a half, quoted you on something during your presentation! Your name was repeated more often than anyone else!! People took a lot of notes on what you said. Thank you so much for the work you did preparing for this and the messages you shared. The reaction was so positive, we want to include the 12 points that you discussed on our website as a follow-up. Thanks again !!!”

— State Farm Insurance Company

“It was a true pleasure having you speak at our closing of the Governor’s Conference on Tourism. Our attendees enjoyed your presentation tremendously … a standing ovation speaks for itself! It is always a challenge to find a top notch speaker for our industry that can entertain and inform 1000 attendees. You were great and we have received wonderful feedback.”

— Department Of Tourism – State Of Florida

“I am so glad that you were available for our Company-wide gathering. The meeting was a BIG success with over 500 of our people and associate vendors in attendance. I got lots of feedback on your program with comments such as – “he was right on with what is going on with us”, “he was great”, “he did all the things a good speaker does, but better”, etc., etc. I believe the one phone message I got said it all and I wish you could hear it to hear the inflection to get the feel for just how good this person thought you were. I’ve tried to do that through manipulating the words. Hope it helps. The words were:

“Absolutely, positively terrific. He was awesome! You couldn’t have gotten a better speaker. Kudos.” Thanks again for helping make our meeting such a huge success.”

— Berkshire Hathaway Home Services – Florida Properties

“A standing ovation sums up how we all felt about your program at our annual conference in Hawaii. You were great and we all enjoyed your presentation and passion you brought in; we all still talking about common sense which is not so common. The great thing is we all learned something. Thank you very much.”

— Jib Management, Inc. (Jack-In-The-Box)
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