Known for her bold yet practical approach to executive coaching and leadership development, Susan Scott has been challenging people to say the things that are hard to say for over two decades. A best-selling author and leadership development architect, Susan has enabled top executives worldwide to engage in vibrant dialogue with one another, with their employees, and with their customers.
As a recognized thought leader in the global business and education communities, and recipient of the 2008 Stevie award for Entrepreneur of the Year, Susan and her company, Fierce, Inc. are committed to large-scale and individual transformation through the principles set forth in Susan’s books and her company’s customized corporate training programs.
Susan founded Fierce, Inc in 2001 after 13 years leading CEO think tanks, and more than 10,000 hours of conversations with senior executives. In 2002, Fierce Conversations — Achieving Success at Work and in Life, One Conversation at a Time, was published in 4 countries and, shortly thereafter, was listed on The Wall Street Journal and was one of USA TODAY’S top 40 business books of 2002. Her much anticipated second book — Fierce Leadership: A Bold Alternative to the Worst “Best” Practices of Business Today was published September 15, 2009. In its debut week, the book was listed on The Wall Street Journal and The New York Times best seller lists.
Operating under the epiphany “while no single conversation is guaranteed to change the trajectory of a career, a business, a marriage, or a life – any conversation can,” Susan continues to share her expertise with clients through her keynote presentations, award-winning books, and leadership at Fierce, Inc.
to turn your team meetings into dynamic think tanks
to make course corrections on a daily basis, rather than an annual one.
to address the issues you’ve been avoiding
to dig deep and move away from advice-giving towards self-actualization.
to provide growth opportunities while increasing accountability Each of these conversations is a different animal, requiring a unique approach in order to drive the most value. While these are the 5 conversation you need to start having today, Fierce has identified 3 additional conversation models that tend to negatively impact organizations: Accountability, Negotiations, and Generations. Conversation that is competent, skillful, and effective is the worlds most powerful resource, and its critical to resolving your toughest business problems.