Jim McCann

Jim McCann

CEO of 1-800-FLOWERS.com
Fee Range
Exact fee falls within this range
Traveling From
New York

Program Descriptions

Stop and Sell the Roses
The story of Jim McCann, tracing his early days as a social worker in New York City through the development of 1-800-FLOWERS.com as an internet pioneer and a leading gift company.

What Being a Social Worker Taught Me
How McCann's years spent running a home for boys in New York City influenced the management style he uses today.

The Importance of Relationship Building and Customer Service
Nothing is more important than customer service, and to McCann, nothing establishes strong customer service more than building a relationship. But how do you do that? He has some definite ideas...

Lessons as an e-Commerce Pioneer
1-800-FLOWERS.com was a pioneer of e-commerce in 1992, when it became one of the first companies to sell online. The company has continued to enhance its pioneer reputation over the years. Learn some of the company's secrets of its online success.


Biography Read more

Jim McCann is a highly successful entrepreneur, public speaker and author whose passion is helping people create smiles. Jim’s belief in the universal need for social connections and interaction led to his founding of 1-800-FLOWERS.COM, which he has grown into the world’s leading Florist and Gift Shop and Celebrations.com, the leading website for expert party planning content and advice.

McCann’s willingness to embrace new technologies that help people connect and express themselves, such as 800 phone numbers, the Internet, Mobile Commerce and Social Networking, often long before others, has enabled him to stay at the forefront of consumer and social trends. As a result, McCann has become an award winning public speaker, a published author and a frequent guest on radio and television programs nationwide.

McCann’s strategy for growth includes an effective combination of birthing new businesses and making acquisitions of businesses and brands that resonate with customers as great sources for exceptional gifts. McCann has expanded his company’s gift offerings to become a leading player in the Gourmet Food and Gift Baskets business, including such iconic brands as: Fannie May® Fine Chocolates; Cheryl’s®, fresh baked cookies and brownies; The Popcorn Factory®, gourmet popcorn and other snacks in exclusively designed collectible tins; wine gift offerings from Winetasting.com®, and the Company’s newest brand, 1-800-Baskets.com®, featuring great gift baskets, towers and collections for all occasions.

McCann attributes much of his success to the lessons he learned in his first career, in the social services. At St. John’s Home for Boys in Rockaway, New York, McCann recalls, he helped underprivileged youths learn how to overcome the many challenges of their environment. His experiences greatly influenced his management style and prepared him to lead 1-800-FLOWERS.COM toward becoming one of the world’s most successful multi-channel retailers.

In addition to serving as Chairman of the Board of Directors for 1-800-FLOWERS.COM, McCann is a member of the Board of Directors of Willis Group Holdings Limited and a variety of private and not-for-profit boards.

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