Ryan Minton

“Charles Ryan Minton’s hands-on, real world experience was a highlight of our recent annual conference. He was an attendee favorite and received the highest possible ratings for his keynote connecting customer service, employee engagement, and the profitability of our businesses. Attendees are saying his keen and usable insights are not to be missed. We’re certain to make him a regular contributor at future events.”

“Our franchisees walked away highly energized and motivated, and more importantly equipped with very real and tangible strategies and tactics that will immediately benefit their business. Ryan’s keynote was “spot on” with messaging, and his engaging and entertaining style captured the audience from beginning to end. Ryan’s presentation exceeded our expectations (which were high), and I highly recommend him for anyone in the service business. Home run!”

“As a 26 year leader at the Disney Company, people often ask me the secret to Disney’s mystical customer experience. The truth is, it’s all about creating a culture of extraordinary customer service. I’ve personally worked with Ryan and can say from personal experience that he knows his stuff. He walks the talk, and knows how to lead teams to do the same. This is not some empty academic theory.”

“We have had the pleasure of working with Charles Ryan Minton for over a year and the partnership we built along the way is genuine, you can tell Ryan is passionate about the customer and employee experience! Ryan’s ability to speak to an audience in the most human way keeps the audience engaged, leaves them with great stories they will remember and tools to follow that they can easily implement the next day. I can not recommend working with Ryan enough!”

“For years my management team has had the same three great customer service books as required reading. I have not found a book (and I’ve read them all) worthy of adding as mandatory reading for our team until now! I’ve found a fourth in Charles Ryan Minton’s “Thanks for Coming in Today.” I will be putting this book in the hands of every one of my team members. It’s that good. This is a winner!”

“At Jaguar and Land Rover we understand that our customers expect more than just a quality product. Luxury brands like ours have to deliver superior customer service. Charles Ryan Minton tailored content and a presentation that was relevant for our brand and gave actionable information we could implement to elevate our customer experience. I highly recommend working with Ryan!”

“Charles Ryan Minton is one of the most polished and professional keynotes I’ve had the opportunity to work with in years. His presentation at Customer Contact Week Nashville delivered in such a way that attendees quoted him both anecdotally and in our written surveys. Following the keynote address, Ryan hosted a book signing during our cocktail reception, and the line was out the door for over an hour despite a competing open bar. We ended up delivering passed glasses of wine to queued attendees so they wouldn’t lose their place in line. If you are seeking a high energy author keynote who deeply engages his audience… look no further!”

“Ryan’s keynote speaking and interviewing skills combined with his deep zeal for hospitality were just as strong as as I thought they would be! He has become a “fan favorite” among our students enrolled in certificate courses where he presents. Ryan puts his “money where his mouth is.” He believes in creating great cultures that, in turn, will bring profits. Ryan has a tremendous track record of improving cultures and profits through his unique style. I’d highly recommend Ryan for any keynote speaking opportunity.”

“If having an elite customer experience is important to your organization then
you cannot go wrong with Ryan Minton. His content is of the highest quality
and it is based on real experiences and real success!”