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The Third Factor: The Mindset of High Performance
Why is it that in the same external conditions, with similar resources, some leaders thrive while others flounder? The difference is the third factor - mindset - the way we manage the thoughts and emotions that impact everything we do. This is the most distinguishing element high performance. It's what enables us to clear our heads, make better decisions and enhance our relationships. Develop this mental edge and you'll become unstoppable. Scott will show you how to optimize your mindset for maximum performance and lead others to do the same.
Becoming an "Only One" Brand: How to Own Your Sector By Creating The Ultimate Customer Experience
Lots of companies compete for the same customers. The brands that get the most business are the ones who go beyond products and services, and instead offer customers an entire experience that appeals to both the head and heart. It's an encounter they'll feel, and tell others about. Many businesses try to do this, but only one does it best. If your company delivers a meaningful experience better, faster and more consistently than anyone, you win. This program discusses how to create a customer-focused experience that will build a loyal following and elevate your business.
Employee Engagement: Creating a Thriving Workplace With Employees Who Are All In
Many employers complain that the hardest part of their job is motivating their people. For decades bosses have complained, "You just can't find good help these days." Yes you can. The trick isn't finding good help. It's cultivating it.
This program will explore best practices for recruiting, connecting with and inspiring employees to care. You'll learn how to build a loyal team of employees who feel personally invested in the success of your organization. In fact, they'll consider it their organization. Engage them at that level, and you'll have the ultimately employee all-star team.
Survival of the Finest: Thriving During Times of Change & Adversity
The phrase "Survival of the Fittest" doesn't refer to those who are the strongest or smartest, but to those most adaptable to change. Scott Greenberg learned this the hard way. While a graduate film student at New York University, he was diagnosed with cancer. Inspired by his grandmother, a "Schindler's List" holocaust survivor, he beat the disease and went on to run the Los Angeles Marathon.
In this program, Scott will outline critical survival skills that will enable your group members to thrive in any type of environment. They'll learn ways to use internal mastery to cope with external challenges. Whether your group members are facing professional or personal challenges, this inspiring, content-rich program is filled with humor, stories and strategies that will leave them encouraged, empowered and focused on their goals.
Cut Loose Your Sandbags: How to Overcome Mental Hang-Ups & Soar to Success
Like hot air balloons, all of us are engineered to soar to great heights. Unfortunately, we "sandbag" ourselves by doing things, thinking things and believing things that hold us down. We burden ourselves with insecurity, fear and negative self-talk. Rarely do we perform at our best - our true best. In this program, Scott will discuss our most common self-imposed sandbags and provide techniques for cutting them loose. He will then share nuts and bolts methods for maximizing one's personal and professional performance, and for coaching others to do the same.
Why Book Scott Greenberg?Scott owned and ran two Edible Arrangements franchises. They won the “Best Customers Service” and “Manager of the Year” awards out of more than 1,000 franchises worldwide.
He’s has spoken in US and internationally to corporate groups, franchises, and educational institutions on: Leadership, resilience/overcoming adversity/adapting to change, team building, employee engagement, and customer service.
Scott brings his real-world experience (Edible Arrangements, and beating cancer) to lend credibility to his High-Performance Mindset message. He provides content, humor and encourages audience interaction.
Looking to grow your business? Improve you teamwork? Increase your sales?
Getting better at anything takes more than a strong skill set; it also requires the optimal mindset. Scott Greenberg helps leaders and their teams develop both.
For over 20 years, Scott has captivated audiences with his high-energy presentations on leadership and peak performance mindset. His diverse client list includes Nike, Amgen, Merrill Lynch, the Wyndham Hotel Group, the U.S. Air Force and countless other businesses and associations. He's presented in all 50 U.S. states, as well as in Canada, Ecuador, Jamaica, Aruba, Croatia and Saudi Arabia.
In 2005, Scott built his first of two "Edible Arrangements" franchises in Los Angeles. Applying the principles he discusses on stage, his company won the Edible Arrangements "Best Customer Service" and "Manager of the Year" awards out of more than 1000 franchisees worldwide.
Scott received his bachelor's degree from UCLA in 1992 and was awarded a scholarship to attend graduate film school at New York University. He was diagnosed with cancer after only one semester and returned to California for treatment. After successfully beating the disease, he celebrated by running the Los Angeles Marathon to raise money for cancer research. Scott currently lives in Los Angeles with his wife and two kids.
Elements of Scott's Presentation that he Shares from Running two Award-Winning Edible Arrangements Franchises
Leadership: A leader’s primary job is to bring out the best in those they lead. It’s not enough to train and belt out orders. To maximize their performance, you must help them identify and overcome their mental blockers. Then you must refocus them on the organization, its mission and those they’re trying to serve.
Resilience/Overcoming Adversity/Adapting to Change: Scott dives into the mental side of adversity, with lot of personal stories, humor and tips for adapting and finding inner strength. He helps attendees work through tough times, which involves strategy, but also learning to let go and manage your head.
Building Teams & Engaging Employees: Scott focuses on the mindset of culture. Some teams have behaviors and habits that strengthen the group and promote collaboration, while others are dysfunctional. A great team is not something you achieve. It’s something you cultivate and maintain. Depending on whether it’s a keynote or breakout session, Scott talks about good hiring, training, motivating and teambuilding. He shares how great employee engagement helped his Edible Arrangements franchise succeed.
Customer Service: Customers want a meaningful, unique experience with emotional resonance. To achieve this, you can’t just implement policies. That’s when customer service become impersonal and robotic. You must instead hire right and instill in your team a service philosophy (mindset) that’s all about human connection.