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Dave  Mitchell

Dave Mitchell

The Leadership Difference – Laugh and Learn

In-Person Fee Range:
$5,001 - $7,500
Traveling from:
Washington
2023 Sizzle Reel

Dave Mitchell

The Leadership Difference – Laugh and Learn

In-Person Fee Range:
$5,001 - $7,500
Fee Details
Traveling from:
Washington

Why Book

  • Over 450,000 people have attended Dave’s “enter-TRAIN-ment” seminars on topics that include leadership, customer service, selling skills, and personal performance enhancement
  • His clients include Allstate Insurance, Bank of America, Universal Studios, Hilton Worldwide, Sub-Zero Wolf Appliances, Electrolux Appliances, Trek Bikes, Walt Disney World and the CIA

Biography

Since founding the Leadership Difference in 1995, over 450,000 people have attended Dave’s “enter-TRAIN-ment” seminars on topics that include leadership, customer service, selling skills, and personal performance enhancement. His clients include Allstate Insurance, Bank of America, Universal Studios, Hilton Worldwide, Janssen/Johnson and Johnson, Novartis, Sub-Zero Wolf Appliances, Electrolux Appliances, Trek Bikes, Walt Disney World and the CIA. In July 2013, Meeting Professionals International selected as the Meeting Madness winner for Best Speaker of the Year at their World Education Congress in Las Vegas. In September 2015, Meetings and Conventions Magazine named Dave one of the Best Speakers of the Year.

He has a B.A. in Mass-Communications with an emphasis in Business Administration and M.Ed. in Global Human Resources Development. Dave spent 12 years as a corporate executive in human resources management, has served as an adjunct professor at the University of Illinois. He is also a regular guest lecturer at Walla Walla University and Whitman College, is the chairman of the
business advisory board for Walla Walla Community College and is designated as a Certified Advanced Wine Sommelier by the International Wine Guild. He is also a founding shareholder of Pambrun Wines. Having failed to achieve his dream of playing professional baseball, he went on to a successful coaching career at the tee ball level.

Dave is the author of four books. Live and Learn or Die Stupid! focuses on personal contentment and performance excellence. His second book, The Power of Understanding People, was released in December 2013 by acclaimed publisher Wiley and was immediately named Best Business Book of the Month by Amazon. Dave’s third book, The Power of Understanding Yourself, was released on January 7, 2019 also by Wiley and was an Editor’s Pick by getAbstract and named Top Read by Training Magazine. His fourth book, Peak Performance Culture: The Five Metrics of Organizational Excellence, was released in September 2020 on Wiley.

Dave lives in the Walla Walla Valley wine country with his wife of 37 years, Lori; has two adult children, Brooklyn and Slade; three horses, and Miles and Mingus – the canine security system (and Jazz tribute).

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Programs

The Power of Understanding of People

One of Dave’s most requested programs; “The Power of Understanding People” provides the tools to understand each participant’s own unique communication and leadership style. This info-filled, energizing training event provides an ideal combination of strong content, laugh-out-loud humor and audience interaction. Attendees discover the cornerstone of high performance and tips for enhancing communication, teamwork, employee engagement, customer service excellence, and influence.

This program was named the Meeting Madness Winner 2013 for best event of the year by Meeting Professionals International at the World Education Congress in Las Vegas. In December 2013, the book of the same name was released and was immediately named Best Business Book of the Month by Amazon. It is now available as an interactive webinar!

Learning Outcomes:

Attendees will walk away energized with strategies for applying the following insights:

  • An understanding of their own strengths and vulnerabilities as a leader, team member, and
    communicator.
  • An ability to better understand the intrinsic needs of others and how to best engage them, build more effective relationships, inspire them to peak performance, meet their service expectations, and
    influence them.
  • Better communication skills to apply in all relationships in their life.
  • Content can be tailored to leadership, sales, teambuilding, or customer service themes.
Peak Performance Culture: The Five Metrics of Organizational Excellence

The highest performing organizations in the world share a commitment to five critical strategic devices that separate
them from others. These components – the metrics of peak performance – combine to create fiscal success, operational efficiency and stakeholder satisfaction including both customer and employee loyalty.

This seminar provides a high- level road map for implementing these five metrics and provides the cornerstone of a strategic plan for performance excellence. Dave has used these concepts with companies, organizations, boards, and non-profit institutions worldwide to drive better results. The content is included in Dave’s fourth book, Peak Performance Culture: The Five Metrics of Organizational Excellence and represents data collected from over 1000 organizations over the last 25 years.

Being Resilient: Using Stress Before It Uses You

Even before the life altering changes brought about by a global pandemic, chronic stress has become a public health threat. Today, that threat is more severe leading to heart disease, hypertension, digestive distress, mental health challenges and other potentially life-threatening disorders. Minimally, chronic stress interferes with our quality of life and happiness. But is stress bad? The answer is a resounding “NO!” Stress is an important part of our physiological response to life’s demands. The problem is most of us have never developed a comprehensive strategy for using sudden stress effectively as a performance enhancement tool while avoiding the damaging effects of prolonged, chronic stress.

Dave breaks down the origins of stress, distinguishes between sudden stress, chronic stress, and burnout, and maps out a strategy for liberating us from the toxic consequences of being the victim of stress rather than the victor.

Consultative Selling and Service: Navigating the Customer-Centric Sale

Today’s consumer expects a customer-centric approach to the entire experience, beginning with the sales process. This seminar provides the structure of the consultative sale, examines the cognitive differences in consumers that makes their needs unique and guides the attendees through the entire relationship; from establishing rapport to handling consumer concerns. Dave uses his award winning “laugh and learn” approach to provide proven techniques for increasing close rates and enhancing customer satisfaction with a broad range of consumers.

It’s the Issue, Not the Person! Conflict Resolution Skills

Part of Dave’s award winning The Power of Understanding People series, It’s the Issue, Not the Person focuses on an easily learned methodology to resolve common interpersonal conflict that naturally arises between individuals with different communication styles.

Using Dave’s “laugh and learn” approach to adult education, participants will learn a step by step methodology for addressing conflict. Additionally, the course identifies the most common causes for these conflicts, toxic behaviors that exacerbate their negative impact, and how to become more comfortable having positive conversations around the cognitive
diversity that inevitable creates friction between team members.

This invaluable course empowers team members to address their own conflicts with co- workers, family, and friends and reduces the need to leaders to play referee at work.

Dave Mitchell Reviews

“Dave was a delight to work with through the entire process. He more than delivered for our audience. Reviews were through the roof. Our agents really enjoyed his humor, wit and information.”

— BHH Affiliates, LLC

“Dave was fantastic and our group loved him. We laughed a lot! I could have listened to him all day! Very polished, yet so funny! He was also very pleasant to work with.”

— Power Transmission Distributors Association

“Dave Mitchell was really good at addressing his presentation to the theme that we had selected for our conference. He was very engaging with the audience and related well to them. He is an excellent speaker. We had him speak to our group a few years ago and would like to get him again in the future.”

— Joint Council of Extension Professionals

“You gave me a number of speakers to select and I picked Dave Mitchell. Dave was here today and he was exceptional. He read his audience’s needs and delivered a presentation that made our CEO ask him back. Please know, that both you and Dave delivered quality today at ACUITY.”

— ACUITY

“Book Dave today! His message was compelling, concise and well-received. He mixed humor with the undeniable truth, and he was able to extract that truth in 8 simple questions.”

— Emerson Climate Technologies

“Phenomenal.. 100% recommendation.. Can mix with any group and provide a meaningful, entertaining event.”

— Vesta Hospitality

NEED MORE IDEAS?

We are here to help.
Speak with our experienced Program Consultants.

Call us or Live Chat Below

NEED MORE IDEAS?

We are here to help.
Speak with our experienced Program Consultants.

Call us or Live Chat Below

NEED MORE IDEAS?

We are here to help.
Speak with our experienced Program Consultants.

Call us or Live Chat Below

NEED MORE IDEAS?

We are here to help.
Speak with our experienced Program Consultants.

Call us or Live Chat Below

NEED MORE IDEAS?

We are here to help.
Speak with our experienced Program Consultants.

Call us or Live Chat Below

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