Heather R. Younger

Build A Culture Where Your Employees Feel Seen, Heard And Valued - Best-Selling Author of “The Art of Caring Leadership”

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In-Person Fee Range:

$20,001 - $30,000

Fee Details

Virtual Fee Range:

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Traveling from:

Colorado

Heather R Younger, The Self-leadership Imperative Highlight Reel

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Topics

Human Resources Speakers Corporate Culture Speakers Diversity and Inclusion Recruitment & Retention Leadership and Inspiration Leadership Speakers Virtual Keynote Speakers Belonging in the Workplace

Heather R. Younger

Build A Culture Where Your Employees Feel Seen, Heard And Valued - Best-Selling Author of “The Art of Caring Leadership”

Add To My Favorites Check Fee/Availability

In-Person Fee Range:

$20,001 - $30,000

Fee Details

Virtual Fee Range:

Inquire for Fee

Traveling from:

Colorado

Why Book

REAL-WORLD EXPERIENCE: Heather’s experience leading teams and building organizations is a valuable asset to you because she brings practical know-how and lessons learned that can be directly applied to your situation. Plus, participants love that she has been in their shoes and has practical insights they can use immediately.
DYNAMIC: If your group is a sales team kicking off a new program, a leadership audience looking for fresh perspective, or an all employee event, Heather leverages her unique capacity to navigate complex social dynamics in the workplace and achieve goals together through effective communication.
INSPIRING: She creates opportunities for leaders, teams, and individuals to reframe adversity and empower change, championing positive transformation in workplaces, communities, and the world at large. Heather is unique in her ability to facilitate high level interactions between herself and the audience, which leads to the audience interacting with one another, enhancing their learning and building new relationships.

Biography

Heather R Younger, J.D. is a trusted contributor to leading news outlets, like Forbes, Fast Company, Bloomberg, NBC and ABC and one of the world’s leading experts on Caring Leadership® and active listening at work. She is the visionary Founder and CEO of Employee Fanatix, a preeminent employee engagement and workplace culture consulting firm to Fortune 100 companies. Employee Fanatix conducts annual research on workplace culture, relying on employee voices for what is relevant now, to help companies redefine their culture strategy. Heather has personally read over 30,000 employee surveys and facilitated over 100 employee focus groups, including her signature “Art of Active Listening Sessions.”

With over 25 years of successfully managing teams, she has worked in customer experience, sales, and large account management for multi-million dollar accounts and multiple industries such as tech, staffing, healthcare, professional services, the public sector, and the financial sector. She’s a renowned keynote speaker, drawing insights from current data and putting into practice what she teaches in her Caring Leadership Transformation Model™.

Heather is an award-winning leader in the area of Employee Engagement as recognized by Inspiring Workplaces, is a LinkedIn Learning course partner, 3-time best-selling author, TEDX speaker, and the host of the popular, Leadership with Heart podcast.

Programs

The Self-Leadership Imperative Turning Personal Growth into Collective Impact

Self-leadership is the foundation of resilient, high-impact influence. It’s what allows people to navigate uncertainty, bounce forward from setbacks, and model the kind of adaptability their teams need now more than ever.

In this transformative keynote based on her book, Heather R Younger empowers leaders to trade perfectionism for progress, fear for flexibility, and burnout for balance — without sacrificing performance. She’ll share actionable strategies to help leaders harness resilience as a competitive edge and unlock their full potential in the face of constant change.

And the results speak for themselves:

90% of top-performing employees demonstrate high emotional resilience (Harvard Business Review)
Organizations that invest in leadership development see 2.4x higher revenue growth and 3x better retention (Deloitte)

Because when leaders lead themselves well — they elevate everyone around them.

Ideal for leaders and team members who:

Want to develop resilience strategies to fuel agility, adaptability, and sustainable success
Are navigating rapid change, uncertainty, or high-pressure environments and need a mental framework to thrive
Struggle with perfectionism and want to shift their mindset to prioritize progress over unattainable ideals
Are ready to step into greater ownership as a leader, by fostering a growth mindset and self-empowerment
Want to inspire teams to stay engaged, motivated, and high-performing—despite obstacles

The audience will walk away with:

The Self-Leadership Framework – A proven model to stay strong, flexible, and focused through change
Progress Over Perfection – A mindset shift to embrace growth, adaptability, and continuous improvement
A Self-Empowerment Toolkit – How to take control of your career trajectory and leadership influence
How to Foster a Culture of Resilience – Inspire teams to become adaptable, solution-oriented, and engaged
Emotional Agility & Decision-Making Mastery – Strengthen clarity, composure, and effectiveness under pressure

This keynote equips leaders to redefine challenges as opportunities, embrace change without fear, and step fully into their leadership power—turning personal growth into enterprise-wide success.

The Unshakable Team Navigate high-stress situations, rebuild trust after setbacks, and sustain performance without burnout

Today’s teams are operating under sustained pressure.

Only 27% of managers feel enthusiastic about their work, more than 40% of employees report significant stress, and just one in five feels fully engaged. Leaders are facing constant change, higher expectations, faster decision cycles, and fewer buffers to absorb the impact.

The most effective teams don’t rely on heroic effort or constant hustle. They build shared systems that allow them to navigate pressure, recover quickly from setbacks, and maintain focus even when uncertainty is high.

This keynote, based on her forthcoming book The Unshakable Team, Heather R. Younger draws on more than 20 years of leadership experience guiding teams through mergers, acquisitions, reorganizations, layoffs, and major technology shifts.

She shares a practical framework for leading and working together under pressure, helping teams create the clarity, trust, and alignment they need to move forward, even in the most demanding environments.

Audiences will leave with:

A practical framework for resilient leadership under pressure that helps teams tackle high-stakes challenges together
Strategies to sustain high performance without burnout
Tools to reduce ambiguity and increase clarity, even when certainty isn’t available
A repeatable approach for rebuilding trust and momentum after setbacks

The Case for Caring Leadership Build high-trust teams, boost engagement and retention, and drive performance

“Care at work” is often dismissed as soft or optional. But in a workplace defined by AI acceleration, change fatigue, and increasing leadership pressure, the absence of care creates disengagement, turnover, and fractured teams.

Caring leadership isn’t a perk, it’s a business strategy. Leaders who intentionally build trust create teams that communicate better, execute faster, and stay engaged, even across remote and hybrid environments.

Based on her bestselling book The Art of Caring Leadership, Heather R. Younger shares insights from 40,000+ employee comments to reveal what care actually looks like at scale: measurable, operational, and leader-owned. She introduces the Nine Daily Behaviors of Caring Leadership®, a practical framework that helps leaders strengthen culture, improve employee experience, and reduce preventable turnover, without lowering standards.

Audiences will leave with:

The Nine Daily Behaviors of Caring Leadership® that build trust and accountability
Practical ways to scale care across remote, hybrid, and distributed teams
Repeatable actions that increase engagement, retention, and performance
A clear framework for making care an operational leadership practice

Books

The Art of Caring Leadership: How Leading with Heart Uplifts Teams and Organizations

The Art of Active Listening: How People at Work Feel Heard, Valued, and Understood

The Art of Self-Leadership: Discover the Power Within You and Learn to Lead Yourself

Topics

Human Resources Speakers, Corporate Culture Speakers, Diversity and Inclusion, Recruitment & Retention, Leadership and Inspiration, Leadership Speakers, Virtual Keynote Speakers, Belonging in the Workplace,

Heather R. Younger Reviews

“I was searching for the perfect speaker for a panel on customer success as a culture and not a department. Heather was the perfect match! It was obvious right from the beginning that she had prepared for the session and that she was an expert on the topic. Her passion and desire to engage the audience made that session a great success. As an event organizer, I highly recommend Heather for any conference or event where rave reviews are expected.”

— Conference Organizer

“We were under the gun to find a speaker for our conference who could send our attendees home with an exciting and profound message of innovation and action. Heather Younger of Customer Fanatix was that speaker. She was able to cater to our conference topic while also delivering innovative ways to gauge the voice of the Customer and Employee. I look forward to hosting her as a speaker at our future conferences.”

— Conference Organizer

“Heather was one of the most exciting speakers at the annual Cartepgraph conference. She delivered and impactful message to a packed room that had the entire conference abuzz. She delivered on teaching people how to build employee loyalty in their organizations and the keys to building it. Heather is a dynamic and engaging speaker who commanded the attention of the entire room and left the room wanting more! I would definitely hire her to speak again!”

— Conference Organizer & Speaker

“Heather is a very engaging, relatable, and compelling speaker. Her presentation provided me with great examples and ideas to apply in my organization. I left the room prepared and ready to start applying what I learned!”

— HR Manager & Conference Organizer

“Heather was referred to me from an industry contact who I trust. The Colorado Bankers Association was looking for a keynote speaker at our Annual Women’s Leadership conference. She did not disappoint. Heather energized and inspired our attendees to think differently about their roles as leaders inside and outside of their organizations. Heather really connected with the audience, I recommend her for any event. We will have her back at a future conference!”

— Colorado Bankers Association

“Heather injected high energy and inspiration into TINYcon. She’s polished, professional, and engaging with the audience taking photos of her slides and writing down copious notes. She’s truly one of the leading lights in the field of employee loyalty, and our audience of HR professionals rated her talk extremely highly. I’m looking forward to hearing her speak again.”

— TINYhr