Delivering Happiness Keynote
Happiness as a Business Model
Making dollars and sense of why an investment in happiness will increase your productivity, profitability and sustainability as a company.
Living with Passion and Purpose
Jenn’s personal life lessons and discoveries through her own journey with Delivering Happiness, Zappos and her passion and purpose to inspire happier companies and communities, that together, create a happier world for all.
Starting, Scaling and Sustaining Culture
Key learnings and insights from working with over 250 companies in various stages of culture evolution, all towards creating a distinct culture of values that can be scaled and sustained for long-term growth.
Culture as a Competitive Advantage
Over a decade of research shows that a culture of happiness is becoming one of the biggest competitive advantages in today’s economy. Happy employees who work with passion and purpose perform at consistently high levels, multiplying their effectiveness and raising business outcomes.
The Story of CEO Tony Hsieh and Zappos
Building an enduring brand through WOW customer service and a values-based company culture – from selling shoes to delivering happiness!
Creating Culture Impact from the ME to WE to COMMUNITY Keynote Takeaways
Experience the story of Delivering Happiness painted with colorful life lessons from Jenn Lim, CEO and Co-Founder of Delivering Happiness. Jenn will share the philosophy that Tony Hsieh applied to build Zappos into a $1Billion a year example of culture as a brand. She’ll weave in the science of happiness to understand how happiness as a business model works, zooming in on the personal element to empower every individual to choose happiness. She’ll share the simple model that can be applied to YOUR organization to create change right away, illustrating key themes with inspiring examples and takeaways at every turn. Leave understanding how prioritizing happiness at work and in life can change the world more than we ever thought possible, one person and one company at a time. And how it is all in our control.
How happiness as a business model = profits, passion and purpose.
The Human Case for happiness: for the first time, we know how the science of happiness can change the world.
The Business Case for happiness: happier employees = happier customers = successful company. The Scientific Case for happiness: why success doesn’t create happiness, happiness creates success.
The growth rate and impact of companies using happiness as a business model.
The framework for intrinsic motivation and sustainable culture: ME, WE, Community Why happiness matters & how creating more happiness comes back to benefit THEM (MEÞWEÞCOMMUNITY) Culture VISION, what is possible - let’s begin to create
Why Book Jenn Lim?
Jenn is the CEO and CHO of Delivering Happiness, a company she and Tony Hsieh (CEO of Zappos.com) co-founded to inspire science-based happiness, passion and purpose at work, home and everyday life.
Jenn’s experience with Zappos, combined with her development of scientific frameworks for workplace happiness, created the evidence that happier employees = happier customers = more successful companies + meaningful lives. Jenn has traveled the world to speak on this equation and most importantly, share the practical ways of HOW this equation works.
Speaking points to Jenn's Delivering Happiness keynote include: Happiness as a Business Model, Living with Passion and Purpose, Culture as a Competitive Advantage, Starting, Scaling, and Sustaining Culture, and The Story of CEO Tony Hsieh and Zappos.